First time we decided to use this group of hotels. We were very impressed at the price per room per night. When we arrived, the receptionist couldn't have been more friendly. Nothing was to much trouble. We had booked a disabled double room and found the room very spacious for my electric wheelchair. The room was clean as was both... More

Could expect a lot more from a budget hotel, rooms ok although rather small and not the cleanest. Went for something to eat in the restaurant and were told we couldn't eat until later as a party of 20 people were due in 45 minutes!! It was quite a drive to somewhere else if you didn't fancy a carvery at... More

great value, good breakfasts, perfect location for easy access to Beamish, Durham, Sunderland and Newcastle and we took the dogs with us - brilliant Ideal for touring the north east - or for staying over if going to a football match - will definitely go back

On my arrival at washington i was greeted by someone pretending being manager but didnt at all look like a manager he was quite abrupt at check in. I was expecting my experience to be as dull as my first impression however when i arrived in my bedroom although the room needed updating i cudnt find anything bad to say... More

Stayed here as the other hotels I usually stay at in the northeast were full, I didn't expect the hotel to be a high standard when I was quoted such a low rate! On arrival the welcome was exceptional and informative, the room had everything albeit the decor needs a makeover but at the bargain rate don't expect perfection. The... More

We stayed in hotel room only for 5 nights. We found hotel clean and tidy and all staff very helpful. Rooms were extremely comfortable and quiet!! Showers fantastic. Pound for pound beats Hilton any time

Me and a few mates stayed here last weekend. The hotel is basic and has all the essentials. it is also clean and tidy and the bar food is limited but very tasty :) The staff are very busy, but are extremely friendly and hospitable ! especially kirsty, who works the bar and food and also the reception. She was... More

I've stayed in Campanile Hotels both in the UK and France and always found them to be good value for money. They are exactly the same as all the other chains. But generally lower cost. On this visit, the staff were friendly and helpful. The cleanliness throughout was really good. The bed moderately comfortable, although if the mattress had been... More

We didnt arrive from Manchester until late in the evening so didnt take in the full surroundings. The lady on reception said she needed to know if we would be eating there. We were not sure as we had just got out of the car after a long drive, so she fetched a blackboard and said "this is what's available"... More