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All 7 South Shields hotels »

Premier Inn South Shields

2 Hobsons Way, South Shields NE34 9PQ, England
Hotel amenities
Premier Inn South Shields
4.0 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    29
    14
    0
    3
    3
Date Rating
Dublin, Ireland
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 16 May 2012

Every person that works help was unbelievably friendly and helpful. In a lot of cheaper hotels you tend to get a lot of gruff, rude and unhelpful staff, but I couldn't believe how good they were here. From reception to the restaurant, every single person greeted us with a smile and jumped to help with anything that we needed. The... More

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redditch
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 8 May 2012

The bed was very short, I am 5' 11'' but my ankles were off the end of the bed, how Lenny Henry at 6' 3'' has the nerve to advertise the comfort of the hotel beats me. The sheets were stiff and felt as if they had been starched. There were stag parties attending the hotel and the noise between... More

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Kelly Latham, Social Media at Premier Inn South Shields, responded to this review
15 May 2012

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with... More

edinburgh
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 April 2012

Just left this premier inn after spending 4 nights with my family and have to say that the staff area credit to Premier inn. From the cleaners to chefs everyone was so helpful and pleasant. Duncan who had finished the night before at midnight then was back in next morning serving breakfast to us with a big smile and a... More

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Janis Kyle, Manager at Premier Inn South Shields, responded to this review
8 April 2012

Thank you so much for your review. It is always very appreciated when people take the time to recognise great service. We strive to deliver the highest levels of customer service to all of our guests and it is always nice to hear that we are achieving this. We very much look forward to welcoming you to South Shields again. More

Glasgow, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 30 March 2012

I can not fault the premier inn hotel, as a frequent user of premier ins (4/5 nights per week) I always choose this chain as 'you know what you get'. As for the hotel it was above the usual standard, cleanliness was excellent and the reception staff were friendly and welcoming. My only gripe with this location was the restaurant,... More

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Blackpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 March 2012

My family and I recently stayed at the premier inn South Shields and found the staff absolutely brilliant nothing was too much trouble, very clean and well maintained hotel, the restaurant which is attached to the hotel was an all you can eat buffet which we found most of the food looking very dry as if it had been out... More

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Janis Kyle, Manager at Premier Inn South Shields, responded to this review
2 April 2012

Thank you so much for your review. It is always appreciated when people take the time to recognise great service. We strive to deliver the highest levels of customer service and we are sorry you didnt quite find this in our adjoining restaurant but hope this in no way deters you from any future stays as we very much look... More

Doncaster, United Kingdom
1 review
4 of 5 stars Reviewed 27 February 2012

Stayed hear a few times nice and handy for visiting friends and family always a warm welcome from the staff. Can be a bit noisy sometimes especialy at weekends. Clean warm and comfortable and always provide everything we need.

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Norfolk, England
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 20 February 2012 via mobile

Having returned our son to University after a 300 mile trip we decided to stop for one night at this Premier Inn. Quite an old building & to be fair it's looking about tired, the rooms & bathrooms when you look at the detail could also do with a bit of spruce up but what they lack here is certainly... More

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Janis Kyle, Manager at Premier Inn South Shields, responded to this review
22 February 2012

Thank you very much for your review. It is always appreciated when people take the time to recognise great service. We strive to deliver the highest levels of customer service to all our guests and it is so nice to hear that we are achieving this. We very much look forward to welcoming you again. More

Manchester, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

When you stay at a Premier Inn you know what you are getting. Clean comfortable rooms at a reasonable price. This was no different. Not a million miles from the town centre, though probably a short taxi ride. The Taybarns restaurant is next door which does a cheap and decent all you can eat buffet. The one negative I had... More

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Janis Kyle, Manager at Premier Inn South Shields, responded to this review
25 January 2012

Thank you very much for your review. I was very pleased to hear that you enjoyed your recent stay with us. We do aim to deliver a good night's sleep in a clean, comfortable environment, as well as great customer service to all of our guests, and the team are always happy to hear when we have achieved this. I... More

Newcastle-upon-Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 3 January 2012

stopping at the premier inn in south shields was excellent stay fiona at the front desk was so helpfull one of the best people you could ever ask for any one stopping here ask to spk to fiona 1 in a million

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Janis Kyle, Manager at Premier Inn South Shields, responded to this review
25 January 2012

Thank you very much for your review. It is always appreciated when people take the time to recognise great service. Fiona and the rest of the team at South Shields all strive to deliver the highest levels of customer service to all of our guests, and it is lovely to hear that we are achieving our goals. We look forward... More

Wirral
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 December 2011

Great hotel, great staff, great price what more do you want!

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Additional Information about Premier Inn South Shields

2 Hobsons Way, South Shields NE34 9PQ, England
Price range (per night):* 80 AUD - 111 AUD

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