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All 4 Leatherhead hotels »

Ramada Guildford / Leatherhead

4.0 of 5
Guildford Road | East Horsley, Leatherhead KT24 6TB, England
Hotel amenities
Ramada Guildford / Leatherhead
Ranked #1 of 4 hotels in Leatherhead
4.0 of 5 stars 104 Reviews
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104 reviews from our community

    Trip type
Traveller rating
    32
    42
    13
    13
    4
Date Rating
Newark, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 19 May 2012

We didn't stay here but came to a wedding ceremony and breakfast for young relations of my family. The whole day was brilliantly organised by, I'm sure, a combination of the bride and her family alongside the people from The Ramada. Talking to others during the day I heard nothing but praise for all the people from The Ramada and... More

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Marc11976, General Manager at Ramada Guildford / Leatherhead, responded to this review
22 May 2012

Dear Johnnyh591, Thank for taking the time to highlight your extremely positive experience on Trip Advisor. Wedding are an integral part of our business; to this extent we understand the people factor that contributes to make the day so special to the bridal party and their cherished family and friends who have chosen to celebrate this day with them. Based... More

Wales
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

Overall, it's not such a bad hotel. I'm in the area for 6 months or so, and have stayed here three or four times but am unlikely to to make it my permanent "home from home" bacause of a few annoyances: Booking process: VERY frustrating, it's really hard to know how to get a good rate and what the rate... More

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Marc11976, General Manager at Ramada Guildford / Leatherhead, responded to this review
18 May 2012

Dear LauraE, Firstly I would like to take this opportunity to congratulate you and Alan on your recent wedding. Thank you for taking the time to share your experience on Trip Advisor, it is great to read about the impact my colleagues have made on your day. Weddings are a very personal experience and it is our belief that individuality... More

London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Last Saturday my husband and I celebrated our wedding at the Ramada Guildford/Leatherhead. We have nothing but good things to say about the venue, from the lady who lent me a mirror in the morning whilst I was having my hair and make up done to the master of ceremonies who kept everything running to time the staff were fantastic.... More

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Wolverhampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 9 May 2012

A very pleaseant hotel,great staff fantastic location for surrounding areas

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Marc11976, General Manager at Ramada Guildford / Leatherhead, responded to this review
12 May 2012

Dear Colinmc, Thank you very much for your great comments; it is always our pleasure to welcome you to the Ramada Guildford/Leatherhead. We very much look forward to providing a warm welcome in the near future. Kind regards Marc Solarz General Manager More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 May 2012

Was a guest at a recent wedding. Didn't stay, but visited lots of friends rooms to say hello and sneak a quick vodka before the ceremony. Civil Ceremony was upstairs and the room looked lovely with the covered chairs. Strange twist in the room means that people at the back cannot see the wedding couple. Bar downstairs for drinks remained... More

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Marc11976, General Manager at Ramada Guildford / Leatherhead, responded to this review
5 May 2012

Dear Travellercity, It is always good to receive comments from wedding guests to take their view of the special day. I take note of your comment about the main course service being a little slow; all our food is prepared fresh in order that the tables towards the back of the room receive as good a quality dinner as the... More

Ashford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

I stayed here overnight as I was on a course in the area the next day - I would happily have stayed longer. The staff were all very friendly and helpful, made me feel very welcome. My room (one in the newer part of the hotel I believe) was excellent - good size, clean, well appointed, lovely large comfortable bed.... More

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Marc11976, General Manager at Ramada Guildford / Leatherhead, responded to this review
3 May 2012

Dear Zandrjh, Thank you for your great feedback, your comments summarise my objective as hotel General Manager. I very much look forward to welcoming you back to the hotel in the not too distant future. Kind regards Marc Solarz General Manager More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 April 2012 via mobile
2
people found this review helpful

Went for an overnight stay and from the reception to check out everyone was helpful. I would particularly pick out the reception staff who were extrememely good and made a goid first impression for the hotel. The rooms were excellent and spotlessly clean with a very comfortable bed. We asked for extra pillows which were bought up immediately. Food and... More

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Marc11976, General Manager at Ramada Guildford / Leatherhead, responded to this review
30 April 2012

Dear Lanles, Thank you for taking the time to share such an excellent review on Trip Advisor; I am pleased you enjoyed your stay. My reception team are a credit to the hotel as I agree it is vital you give a welcoming first impression. Best wishes Marc Solarz General Manager More

Ruthin, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 April 2012

More basic than travel lodge and twice the price Room needed decorating Not very clean Four star hotel, but breakfast was a dried up help yourself buffet with no choice of eggs or any fresh to order items. very unimaginative, cheap juice, make your own toast on a poorly performing toaster

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Marc11976, General Manager at Ramada Guildford / Leatherhead, responded to this review
30 April 2012

Dear Maggie S, I was really disappointed to read your review and I would like to apologise for the disappointing stay you recently experienced with us. From reading your comments it sounds very much like you were in one of the few remaining rooms which have not benefitted from an upgrade. As general manager I respect these rooms are a... More

Bexley, Kent
1 review
4 of 5 stars Reviewed 25 April 2012

My wife and I were given an overnight stay with champagne afternoon tea and breakfast as a Xmas gift. Staff were lovely and welcoming, room was spacious and clean, afternoon tea was superb as was breakfast. Only disappointing thing was that we wanted to have dinner in the hotel as the menu looked enticing, however there was a wedding ceremony... More

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Marc11976, General Manager at Ramada Guildford / Leatherhead, responded to this review
27 April 2012

Dear Patrick, Thank you for your recent feedback I am pleased your stay was good; it is always great to hear when our promotions provide value for money. I am sorry you did not get to experience our restaurant; when we have weddings we aim to have the restaurant open for 8pm at the latest but I note on this... More

cardiff
1 review
5 of 5 stars Reviewed 23 April 2012

I've been staying at the Ramada for 3-4 nights a week for 5 weeks and yesterday was my final night of stay. I want to mention to Mark ('he's a lovely boss' as I overheard the staff saying!) that I was really impressed with the levels of friendly service on the whole at the hotel. The bar staff were great,... More

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Marc11976, General Manager at Ramada Guildford / Leatherhead, responded to this review
24 April 2012

Dear CardiffChrisc, Thank you for taking the time to post a comment upon Trip Advisor; I will certainly pass my most sincere thanks to Leigh, Kevin and Lauren; they are three fantastic team members who are contributing huge amounts of personality and dedication to my front of house department. Your comment about me was hugely motivational and I have thanked... More

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Additional Information about Ramada Guildford / Leatherhead

  • Ramada Leatherhead
  • Leatherhead Ramada
  • Ramada Guildford Leatherhead
Address: Guildford Road | East Horsley, Leatherhead KT24 6TB, England
Price range (per night):* 107 AUD - 206 AUD

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Ramada Guildford / Leatherhead
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