Having made this booking at the last minute as we needed to be near to our daughter who was in Kingston hospital having her first baby we were delighted with all aspects of the Antoinette hotel. The room was lovely and in a quiet location at the rear of the hotel located through a very pretty garden area. We enjoyed... More

I was recommended this hotel as somewhere to stay in order to attend a friends party in Surbiton. I booked a superior double for me and my partner. The room was huge, 2 single beds and 1 double just for the two of us. However unfortunately there as nothing superior about the furnishings or the tiny dirty and mouldy bathroom.... More

We went to the antoinette for our friends wedding. We decided that we would make a short break of it and stayed for four nights.we had a room with a balcony overlooking their excellent gardens. The room we had we could not fault. The bathroom had a bath with shower it was clean and there was constant hot water. Two... More

I stayed here for five nights. Way too long but then I had no time to change or look for something else. I suppose it all comes down to the room you book. I booked a single room and it was tiny. It was like a small corridor were really only one person could walk in. Tiny shower, tiny uncomfortable... More

We stayed here for 2 nights for my dads wedding, the events team were great very organised and helpful. The room on the other hand was not so great. We upgraded to a superior room which was far from superior it had 2 double beds for some strange reason. The room itself smelt funny, the pillows flat as a pancake... More

We stayed 2 nights for a family wedding, the room was nice, large and light, we were in the annexe. We ate in the bar and can recommend the childs burger meal, it was huge and good value, the breakfast was lovely but were a little bemused that on the saturday we werent charged for our childs breakfast yet on... More

I was recovering from a knee replacement operation when I stayed and had been booked into one of the access rooms in the gardens. The room was large and fiercely lit and had an immovable ramp over the steps to its entrance which, as I was on foot and using a stick was difficult to manage. The lock on the... More

Being a budget hotel I do not expect luxury but do expect a clean room. On turning down the beds in my room there were lots of small and black hairs.... I asked reception to change the bedding. They tried to change only the duvet cover which I told them it was not acceptable. The wall paper was peeling off... More

We have stayed here many times over the years but this is the last. There was no hot water and plenty of mold. They gave a room that we could not even get around the bed so they gave another room for the night with a promise they would sort it out the next day. Well they didn't until we... More