I stayed here for 5 nights and was completely satisfied. I got what I paid for - and a little extra in that the staff (the ones I met were all Polish) were so nice and helpful. The guy on Reception - CG - was polite and courteous, as if he was welcoming me to a 5* hotel. He dealt... More

I found some of the reviews for this hotel were unfair. I found my room clean and I slept well. There are no phones in the room but I was only wanting a wake-up call. I found a pair of clocks at the 99p store around the corner! There is free wi-fi but only in the restaurant which is only... More

We arrived in the pouring rain ! No where to pull up outside as main rd and traffic light s! The check in was swift, room very dull and boring but clean, I'll fitting bedding, pillows only about an inch thick !! Teeny tiny piece of soap ! But towels were great as was shower, cafe was clean but everything... More

Just got back from a two night break .Went to London to watch two football matches crystal palace on the Saturday and Chelsea on the Sunday.nice large room for a family of four very clean plenty of towels.As always had to ask for more pillows as they only give you one each that are extremely thin.Quick check in at reception... More

No plug for the wash basin, a shower that was a foot bath for hours, no access from the NCP car park nor anywhere to pull up outside. The decor was unexciting, the lifts drab and the cafe plastic. Couldn't stop remembering The Clockwork Orange!

I booked this room with some trepidation having read some of the previous reviews but I have to say I was very pleasantly surprised. The room was huge with lots of space , bed was a double and very comfortable, all bedding and towels were very clean as was the room overall. The bathroom was adequate and the shower very... More

My wife and I stayed at the Kingston on Thames Central hotel on the night of Sunday 17th March. Our first impression was that from the exterior it looked run down and depressing. The reception staff were friendly and competent but the room was awful. By awful I mean in comparison to our recent stays in Premier Inns. The room... More

Hotel was very basic but very cheap for London which is about 55 minutes away on the tube. Breakfast was only dished out on demand once you sat down and some of the hall floors had a stale smell. Room was clean however my friend had his T shirt put into my other friends bag that was zipped shut! This... More

I booked this hotel as I was attending an early morning funeral in kingston and travelling from NE England Having stayed at travelodge in the past I expect basic amenities for a basic price however this was very poor 1 bath and 1 hand towel in bathroom between 2 guests which we didn't discover until our morning shower. Booked an... More