The room was lovely, a nice little couch to sit on a watch tv, comfy bed with 2 firm and 2 soft pillows, and funky bathroom with an odd door arrangement. Ground floor room looking onto extensive car park wasn't a great choice, I had to have the curtains closed all the time. Noise was not an issue though.
The...
More
A nice, clean and pleasantly staffed Holiday Inn Express. The bathroom was fantastic, even by HIE standards, and the Dove shower gel, I left feeling soft and wrinkle free (well nearly...). I can understand that this is a party hotel at weekends due to the location of the race course, who own the place, but we were at the end...
More
Dear Reviewer,
Thank you so much for your feedback regarding our hotel. It is a pleasure to have such positive comments as it is a tendancy for many guests to focus more on any problem areas during their stay. We are thankful that you noted our proximity to the Racecourse and that the hotel is often very busy with events...
More
The location next to the grandstand on the downs is perfect for exploring this lovely town. Quiet and secluded, the only noise is from the doors of other rooms which is a little annoying.
The inclusive breakfast was surprisingly good.
Will definitely be back.
More
Dear Guest,
Thank you for taking the time to write a review on our hotel. We are really pleased that the location suited your needs and that you enjoyed our complimentary hot breakfast. The three hot items are a recent introduction onto the buffet and seem to be a hit for absolutely no charge. We hope to see you in...
More
i am writing this at 3.07am having been woken up yet again by inconsiderate guests who seem oblivious to the fact they are sharing this hotel with others who might have a vague interest in trying to sleep.
Not a problem for Holiday Inn Express you might say? Why am I complaining? Surely his is MY problem not theirs? So...
More
We are so very sorry to read that you were kept awake by late returning guests to the hotel during your stay. We try our best to minimise any noise and disturbance to other guests but this can be difficult to manage at all times unless brought to our attention. We do rely on our guests to show consideration towards...
More
I stayed here with a friend for the races in June 2011. We drove to the hotel and didn’t have any problems finding parking. This hotel was ideal as it is located right next to the race track. We looked out of the window and could watch the horses being groomed! The room itself was big with a large bed...
More
Thank you for taking the time to write a review on your stay from June 2011. We are pleased that you enjoyed your stay with us and found the location and venue to be convenient for the Epsom Races. The location of the stables at the back of the hotel was an added bonus! Thank you again.
Kind regards
M...
More
We stayed here for a weekend as we had a party to go to in Epsom and this was near enough but away from the busy parts of Epsom itself.
very clean, bright and modern hotel, staff were very helpful and as the breakfasts were in the price very reasonable. Breakfast foods were good and fresh and lots of options....
More
Dear Guest,
Many thanks for taking the time to write a review on the Holiday Inn Express Epsom. We are pleased that you found the hotel comfortable and that it has impacted your choice of brands in the future. The team and I look forward to welcoming you back to Epsom again soon.
Thank You.
M Robinson
General Manager
More
I use Holiday Inn Express regularly, more for convenience when working away from home than anything else. This is not the best in the group, very expensive microwaved food and over the top prices in the bar! There are a couple of Pub/Restaurants within walking distance and would suggest using these. Don't know prices on Race Days but you wouldn't...
More
Dear Kevshan
Thank you for your feedback on your stay with us in December 2011. We appreciate your comments with regards to our food and drinks prices. We are in the process of reviewing our menus so will certainly pass your comments onto our catering department. With regards to our drinks prices - we review our prices regularly to ensure...
More
We stayed here as our daughter had an audition at Laines Theatre Arts in Epsom town centre and this was close by. The hotel has fabulous views of the racecourse but is away from any hustle or bustle of any local traffic. The entrance and lounge area are welcoming and modern, offering free wifi which is an advantage nowadays as...
More
Dear HKeane
Thank you for taking the time to review our hotel. We are very pleased to hear you had an enjoyable hotel experience. I have passed your feedback onto Devshan - it extremely rewarding for our employees to hear the results of giving good customer service.
Kind regards
More
I've been staying here for about a year now, 2 or 3 nights a week. One of the better Holiday Inn Express hotels, mainly because of its setting next to Epsom racecourse. Prices are reasonable, but that might be bacuse I am on a corporate rate. Staff are friendly, and approachable. A modern "box type" hotel, but at least you...
More
Dear Martyn D
Thank you for your review. Its great to hear feedback from one of our regulars! We look forward to seeing you soon.
Kind regards
More
This is one of the better Holiday Inn Express hotels that I have stayed at. The lobby is nice and modern. The rooms are average, but functional. There are only two set backs - its about a £15 taxi ride to Epsom train station and there is no Wi-Fi in the rooms (they do offer Internet access in the rooms...
More
Dear Tgenovese10
Thank you for taking the time to review your hotel experience with us.
We appreciate your comments with regards to WiFi access in the rooms and certainly pass this onto our Head Office.
More
If you own or manage Holiday Inn Express Epsom Downs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
71 Reviews
30 Reviews
92 Reviews
