a very pleasant stay, very convenient for London, bus from outside then train to the centre. excellent customer care More

There were four of us, my wife and I in one room, my cousin and his wife in another. We all had a lovely stay, and my cousin was very impressed. He remarked several times how impressed he was with the hotel and the price. We use hotels fairly frequently - probably 5 or 6 times a year - and,... More

Although Premier Inn is a budget hotel, for an overnight stay it's pretty good. We had an early flight from Gatwick and this is a good alternative to some of the hotels around the Gatwick area. Admittedly we left at 05.30 but got to Gatwick at 05.50 and if you time it right there are some great deals - I... More

The high reviews here led me to believe that this was a nice place, but it is most definitely an average place, in all respects. More

Stayed overnight as family of 4. Children 7 & 12. Very friendly and helpful. Room comfortable and quiet on ground floor. Had phoned ahead of arrival and requested room early (midday) as we needed to change before going to wedding. Receptionist and housekeeping staff went out of their way to ensure the room was ready early for us. More

Stayed for one night, usually we use the Hilton in the same area when visiting family. Very happy with everything especially the very helpful staff. Our family met us in reception on Saturday morning and had been given tea and coffee by the receptionist, not what happens at the Hilton!! Will probably stay here next time instead of the Hilton. More

As usual top class accommodation for the price . Premier inns must really do something about the increasingly bad food pubs next door. A premier selling point for ther establishments. More

This hotel is on a run-down retail park, next to a closed-down ten-pin bowling emporium. Next to the bowling alley is a "Food Court" which I wandered into and quickly wandered out again due to the air of neglect and "couldn't care less" attitude of the staff. The rooms are standard fare - mine was missing the hand basin plug,... More

My family were attending a wedding nearby at the Hallmart Hotel which was expensive in comparison to the Premier Inn literally a minute walk away. We got a good deal by booking the non refundable , non changeable rate of £ 40 per night for a family room with breakfast an additional £ 8 per adult with kids eating free... More