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Stone House Hotel

3.0 of 5
Stafford Rd., Stone ST15 0BQ, England
Hotel amenities
Stone House Hotel
Ranked #2 of 4 hotels in Stone
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130 reviews from our community

    Trip type
Traveller rating
    16
    47
    37
    18
    12
Date Rating
Worcester, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Stayed recently on a business trip, I would guess this is quite popular with business folk going by the clientele. The hotel in some places is looking a bit tired but despite this it is a very charming place to stay the breakfast and evening meals are great and all the hotel staff are very friendly and helpful. The gym... More

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Mike H, General Manager at Stone House Hotel, responded to this review
18 May 2013

Mr Metcalf, Thank you for your very kind appraisal of your recent stay with us. Your comments are much appreciated and encouraging to know that, whilst we know that all is not perfect we can still, as a team, make a huge difference. Kind regards MikeH More

Manchester
Top Contributor
171 reviews 171 reviews
55 hotel reviews
Reviews in 73 cities Reviews in 73 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 8 May 2013

We stayed as part of a large wedding party and whilst the hotel was not "knock em dead" gorgeous, it was perfectly adequate and all the staff we came across were excellent, warm, friendly and efficient. Some of the rooms are a little on the tired side, but clean and roomy. The breakfasts were decent and the common areas well... More

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Mike H, General Manager at Stone House Hotel, responded to this review
10 May 2013

Thank you for taking the time to write of your experience at the Stone House Hotel on TripAdvior. Your kind comments regarding the staff are much appreciated. Thank you Kind regards MikeH More

Hertfordshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 May 2013

We are a bit late in putting a review in for this one, as we stayed last September after dropping our daughter off at Uni. We thought it was lovely old hotel, very friendly and helpful staff. We stayed in a room that led out to a private mini garden, which as the weather was still good was ideal.The room... More

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Mike H, General Manager at Stone House Hotel, responded to this review
10 May 2013

Thank you for your kind response and appreciation of your stay. Our hotel is close to the old canal town of Stone, which is an extremely pleasant place to visit. Along with this our Hotel, on the A34 is situated within easy reach of most of Staffordhire's main attractions. Kind regards MikeH More

East Midlands
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 May 2013

Stayed for one night, because we were visiting various attractions in the Stoke-on-Trent area, and by and large there was little to object to - with one exception, which we'll get to later. Firstly, all the good stuff. The hotel was clean, comfortably appointed in general, and the staff were attentive and efficient. The breakfast was excellent - tasty cooked... More

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Mike H, General Manager at Stone House Hotel, responded to this review
6 May 2013

Thank you for your review as posted on Tripadvisor. Thank you for your positive comments which are appreciated. I certainly acknowldege your comments regarding the direct accessible Garden Rooms - which indeed do have positive features, and a homely, garden feel in the warmer weather. We have indeed looked at the aspect of the French doors and appreciate that work... More

Gravesend, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2013

I stayed here on a Saturday and Sunday night while visiting my daughter in Stafford. It was quite a way out of town but we picked it because it advertises a Spa and Gym. The room was ok but it had a very small TV that appeared not to work as I could not adjust the volume or change the... More

Was this review helpful? Yes 1
Mike H, General Manager at Stone House Hotel, responded to this review
1 May 2013

Thank you for taking the time to write of your experience at the Stone House Hotel on Tripadvisor. I was very concerned to read of some of the concerns and service issues raised and apologise for this. I would have been grateful to discuss any of these points with you prior to your departure. We have recently experienced a fault... More

Leeds, United Kingdom
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 28 April 2013 via mobile

Stayed here on a few occasions in the past due to work. Vast improvement in menu and service. Staff appear happier and looking forward to the new owners. Stayed in the annexe always my preference, breakfast is good and plentiful. Just need to get a draught cask ale?

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See 2 more reviews by NSTSAFETY for Stone
Mike H, General Manager at Stone House Hotel, responded to this review
1 May 2013

Thank you for taking the time to comment on your recent stays. I am pleased to read, as will my team, that you have noticed improvements. We will continue to work in this direction as a team. Kind regards MikeH More

Wolverhampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 22 April 2013

My Fiance and I stayed at the Stone House Hotel on 19th-20th April as we were going to a friend's wedding. The Hotel was Lovely. Nice spacious clean Hotel, and very friendly helpful staff. Breakfast was by far one of the best we've ever had.

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See 2 more reviews by SaraJay39 for Stone
Mike H, General Manager at Stone House Hotel, responded to this review
27 April 2013

Thank you for your very kind review. I have posted this on to the staff notice board. Kind regards MikeH More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 April 2013

I booked 2 rooms, one double for my husband and me and another for my mother. We were in totally different parts of the hotel. My mum was in a ground floor room in the annexe. As soon as we opened the door you could smell smoke. When we moved the curtains to look at the view we also found... More

Was this review helpful? Yes 2
Mike H, General Manager at Stone House Hotel, responded to this review
20 April 2013

Thank you for reviewing your stay at the Stone house Hotel. Please accept my sincere apologies that you were not allocated a room closer to your Mother. We do endeavour where possible to ensure that guests booking together are allocated rooms in closer proximity to each other. I was further extremely disapointed to read that the room smelt of smoke.... More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 2 April 2013 via mobile

Decor is a bit outdated in parts of the hotel but don't let this put you off staying there. The pool and sauna are lovely to be able to go too plus all of the staff are attentive, polite and helpful. Would stay there again.

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Mike H, General Manager at Stone House Hotel, responded to this review
3 April 2013

Thank you for your very appreciartive comments posted on TripAdvisor. We do understand your comments regarding the decor but sincerley hope that all our guests receive a positive welcome and shining attitude that will enhance their stay with us. Kind regards MikeH More

1 review
4 of 5 stars Reviewed 2 April 2013 via mobile

We held our wedding reception at the Stone House, in the run up to the event, the staff could not have been more polite, courteous or helpful. No task was to big nor small, on the day itself, we felt well attended to and the staff dealing with our wedding meal went the extra mile - Helen especially! - the... More

Was this review helpful? Yes
Mike H, General Manager at Stone House Hotel, responded to this review
3 April 2013

Thank you for your kind words and wishes. We wish you both all the very best for the future. Kind regards Mike H More

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Additional Information about Stone House Hotel

Also Known As:
Stone House Hotel Staffordshire
Address: Stafford Rd., Stone ST15 0BQ, England
Region: United Kingdom > England > Staffordshire > Stone
Amenities:
Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 4 hotels in Stone
Price range (per night): 97 AUD - 180 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
An elegantly restored country house, the traditional style creates a delightful and tranquil environment echoed in the peaceful gardens and patio areas. There are 50 en suite rooms and guest facilities including an indoor swimming pool, sauna and gym. Dine in our restaurant with its original fireplaces and views across the gardens or recharge your batteries in the Lounge Bar. Whatever your requirements, our experienced staff will be on hand to discuss your needs throughout your stay. Our personal attention to those little extra details, along with the courtesy of our staff, will leave you confident that your stay will be an enjoyable and memorable one. ... more   less 
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Stone House Hotel
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