First impressions when arriving are of a tired old pub however once inside you realised this was a true traditional pub hotel. The warm welcome and attention from the staff throughout our stay made for an enjoyable experience The food was simply excellent with a good choice served well. As a group, we discovered that some bedrooms weren't too wonderful... More

We regularly use the mews houses when visiting family in this picture-perfect village. The staff are very friendly and helpful and they are always willing to help us configure the room to accommodate our family (which includes two children and Grandad!) The breakfast and evening meals in the restaurant are lovely and our daughters always ask for Much Wenlock sausages... More

Booked over the internet, so not sure what to expect, I was not disapointed, friendly staff, clean small rooms but had all the things you would expect. More

Do not expect to stay in this hotel if you book - the management cannot be trusted. I booked over the overnet in December of last year to stay in this hotel. I have just been phoned to say they have double-booked and have found me alternative accommodation a mile away from the centre of town - not within walking... More

Myself and husband stayed for 2 nights in December. Excellently located and nice building. Some of the interior decor could be upgraded but very comfortable throughout. Really good service the whole time we were in the bar & restaurant in particular the australian barman, a real asset to the hotel. We will be back More

Had dinner twice Valentines,and Annaversary in Aug.We arrived out of the blue having been let down near Telford.For a small hotel our reception was faultless,the cottage suite was so clean and well prepared(house keeper great fun).As before dinner was a delight,a different young waitress both nights,so wonderfully friendly!I guess the more relaxed and fun you put in the greater the... More

We felt that throughout our whole stay here that we were a nuisance to the staff from the time we arrived we received a cold welcome. The rooms are dated and it took a good 20 mins to get hot water from the bath tap...(wish I had read previous reviews more thoroughly). Breakfast times are from 8-9 including Sunday, which... More

We found this GREAT hotel using the web,and it if we sound excited it is because it was the best stay ,two nights we have had,in many stays in the uk. Right from the start the friendliness and helpfulness of evryone on the staff was so apparent. The room 12,was good size as was the extra side room attached. The... More

I booked a grandly titled 'suite' at the Gaskell Arms for one night. When we arrived the reception was small, untidy and smelly. A somewhat unfriendly lady showed me to my 'suite' which was located outside the pub in a door in the wall. The room was small, dingy and dark and smelt of damp. I was fully expecting a... More