We stayed overnight at an excellent rate as we were attanding a function at the hotel. After a slight delay we were welcomed by an efficient receptionist who confirmed the requests on booking [quiet room, extra pillows] had been actioned. Passing through pleasant mock Tudor interior and noting spacious swimming pool we found our room without difficulty and were pleased...
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Thank you for your comments following your recent stay with us at the hotel. I am pleased you enjoyed what our bedrooms had to offer, such as the smaller details like the fresh milk and water, as well as our Crabtree and Evelyn toiletries.
I was however concerned to read your comments regarding breakfast service during your stay and sincerely...
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I stayed here with my wife and friends for the weekend over the "Tough Mudder" weekend in May. Having run 12 miles, crawled through nettles and swam through ice, we were all keen to have a nice relaxing hotel to crawl back to!
Having stayed at the Aztec Shire hotel (which is good), I happily chose this place. The two...
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Thank you for your comments following your stay with us at the Kettering Park Hotel & Spa. Firstly, I would like to apologise for you having to write review noting your dissatisfaction, and ultimately that you were left feeling disappointed with your experience at the Hotel.
We are very proud we have been awarded an AA Rosette for our food...
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I was impressed with the reviews, but I now realise most of the good ones are from party or wedding group members. As independent travellers our experience seemed very different.
On arrival, despite being on a dinner inclusive package, we weren't offerred the chance to book a table. When we came back down later to do so, there was minimal...
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Thank you for your comments following your recent stay with us. I was very disappointed to read your comments and would like to apologise for the experience you may have had during your stay with us.
I am currently in the process of investigating your comments with my management team and will be repsonding to your feedback personally very shortly....
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I wrote a really long review but decided to delete it and write the following..........
Some nice touches such as cookies & Milk for children but ultimately its an expensive hotel let down by poor service, cheap room amenities and cost cutting.
Wouldn't stay again unless attending another Wedding
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Thank you for your comments following your recent stay with us. I was disappointed to read you did not receive good service during your stay, as we pride ourselves on providing excellent customer service and I apologise if you feel you did not receive this.
I was surprised to read your comments regarding the amenities in the bedrooms as we...
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With one very minor exception we thought everything about this hotel was very good. The bedroom was spacious, clean and very well appointed. The restaurant was excellent and bar food was also available. The staff very always very friendly and helpful. They have a lovely garden at the back for a stroll. The leisure facilities were first class with large...
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Thank you for your kind comments following your recent stay with us. I was delighted to read that you had an enjoyable stay with us. We always strive to deliver excellent customer service, so I was pleased to read your comments on how friendly and helpful our staff were. I’m also pleased you were able to enjoy some time walking...
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We attended our friends wedding, and decided to stay over night.
I recommend both.
The meal was quite simply amazing. The Rooms and service, spot on. Attentive without being intrusive.
Great place to stay
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Thank you very much for your kind comments following your recent stay. I was very pleased to read that you had such an enjoyable stay and that you enjoyed the food served as well as our service.
We do hope you enjoyed the wedding you attended and hope that you return to the hotel again in the near future.
Kind...
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great location , nice cover to unload car . this was merely a place for the night a bit extra as visiting family , table was booked for 8-45 a month in advance .
upon arrival nice greeting quick book in and room ( family ) was ready , room spotless and warm . trip to spa staff very friendly...
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Thank you for your comments following your stay with us. I’m very disappointed to read your comments and apologise for the experience you feel you have had.
I have been investigating your feedback with my management team and and currently in the process of replying to you personally which you should expect very soon.
May I thank you once again...
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We stumbled upon this hotel after a trip back from Cadbury World and stayed over night with our two young children, one 6 and the other 4. We were given a family room which was extremely large with a kingsize bed, good seating area, bunk beds for the kids, tv, dvd player and lots of working space. Really nice gesture...
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Thank you for your kind comments following your recent stay with us. I was delighted to read that you and your family had such an enjoyable stay with us. We always strive to deliver excellent customer service, so I was extremely pleased to read your comments on how friendly and professional our staff were. We also adopt a “Small Details,...
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My wife wanted a Saturday night break in a comfortable hotel with a leisure club and good restaurant. Kettering Park lived up to our expectations; the bedroom was very comfortable, we had an enjoyable lunch, very good dinner and good breakfast and enjoyed the spa. The hotel was quite busy but the staff worked very hard and were most polite;...
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Thank you for your kind comments following your recent stay with us. I was very pleased to read you had such an enjoyable stay and that we lived up to your expectations.
Here at the Kettering Park, we strive to deliver excellent customer service as well providing a “Small Details, Big Difference” approach and I was delighted to read that...
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Stayed one night on a dinner bed and breakfast rate very good value for money. Nice room friendly staff good food. Shower was excellent couldn't find a hairdrier which was a pain. Breakfast was buffet styled although a waitress served you your hot food. Didn't use the pool or spa facilities but plenty did ,it was half term and the...
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Thank you for your comments following your stay with us. I was pleased to read you had an enjoyable stay and particularly liked our infamous Shire breakast! We also pride ourselves on a “small details, big difference” approach which includes providing activites for our infant guests, our V. I. Little P’s, during their school holiday breaks therefore Half Term breaks...
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