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BEST WESTERN Oaklands Hall Hotel

3.0 of 5
Barton Street, Laceby DN37 7LF, England (Formerly Oaklands Hotel)
Hotel amenities
BEST WESTERN Oaklands Hall Hotel
Ranked #1 of 1 hotels in Laceby
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97 reviews from our community

    Trip type
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    65
    18
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Date Rating
1 review
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

I stayed with a cousin of mine here just for the 1 night it was a treat as part of her 30th Birthday which is coming up. The reception were extremely helpful on arrival as my cousin and I arrived separately. All staff were very pleasant and helpful, especially Jeff who really went the extra mile to look after us... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 May 2013

Every time I am in Grimsby I stay here but on the last 2 occasions service in the restaurant has been very poor, ,last week I waited 20 minutes for someone to take my dessert order after waiting 15min for my main course to arrive after the starter, before giving up and paying the bill in the bar. On both... More

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Rmatthewsgm, Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review
12 May 2013

Dear Guest, On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and I can assure you that this is not the level of service that we strive for. I hope that you will consider staying with us again so that we can have another chance to provide... More

Halifax, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 21 April 2013

We arrived on Friday afternoon for a 2 night stay, as we were booking in the receptionist asked if we were with the Wedding Party when we said no she immediately changed our room as the following night they were having the evening party after the day do both at the hotel and our original room was just above the... More

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Lincoln, England, United Kingdom
1 review
5 of 5 stars Reviewed 21 April 2013

We got engaged in December 2011 and booked an appointment to go and look around The Oaklands as a possible wedding reception venue. We instantly fell in love with the place and decided that nowhere else would be worth a look. We were also extremely pleased to then learn that the hotel would be undergoing a huge refurbishment - an... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 19 April 2013

Dining at The Comfy Duck restaurant within the Oaklands is a refreshing experience. It's obvious a great deal of tasteful consideration & effort has gone into all aspects from the kitchen to front of house. Simple dishes presented well (fish & chips or even a meaty mixed grill) sit alongside more sophisticated flourishes, such as trout cheesecake with rhubarb, which... More

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Grimsby, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 April 2013

We have dined here as a family 3 time in the past year. The food and service during each visit has been top notch. I thouroughly recommend the Comfy Duck and will be using the restaurant again, hopefully in the not too distant future.

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Rmatthewsgm, General Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review
16 April 2013

Dear Guest, Thank you for taking the time to review The Comfy Duck, we take great pride in the level of service and the quality in food that we offer and to see that you’re a retuning customer is fantastic. Once again thank you for such kind comments. Kindest Regards Richard Matthews General Manager More

Grimsby, United Kingdom
2 reviews
5 of 5 stars Reviewed 14 April 2013

Well what a welcome to this traditional hotel. All the staff were friendly, efficient and helpful. From walking in Sat Lunch time to leaving Sunday Lunch time we have nothing but praise for all staff, they made our stay very enjoyable (so enjoyable when coom we go again)? The hotel room overlooked the beautiful garden where we sat in luxury... More

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Rmatthewsgm, General Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review
16 April 2013

Dear Guest, Thank you for your kind comments, your comments have been passed to all departments. It gives us great pleasure when we get such great comments. I hope we can welcome you back in the not to distant future. Kindest regards Richard Matthews General Manager More

N England
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 April 2013

We celebrated our 25th wedding anniversary in March at the Oaklands Hotel and whilst we thought nothing could compare to our actual wedding day, we were proved wrong! From start to finish, it was an evening to remember. Antipasti and champagne in the Long Lounge were followed by an absolutely faultless and delicious meal in the restaurant. As we have... More

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Rmatthewsgm, General Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review
16 April 2013

Dear Guest, Thank you for such kind comments, I have passed these comments to all departments and a copy of your review on our staff board for all to see. Once again thank you for your kind comments and we look forward to your return in the future. Kindest regards Richard Matthews General Manager More

Grimsby, United Kingdom
1 review
5 of 5 stars Reviewed 6 April 2013

We as a couple don't go out that often due to work commitments, so this was a surprise for my husband. We had a table in the Comfy Duck restaurant, and both of us decided to have steak mmmmm delicious, my fillet was melt in the mouth and the peppercorn sauce just right!! Put together with the bottle of house... More

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Rmatthewsgm, General Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review
7 April 2013

Dear Guest, Thank you for your kind comments regarding your recent experience in The Comfy Duck, It’s great that you had a great night with us and enjoyed our steak night; it is very popular with our guests. Hopefully you will find time around work to come and see us again soon. Kindest Regards Richard Matthews More

Grimsby, England, United Kingdom
1 review
5 of 5 stars Reviewed 1 April 2013

We actually stayed 31st March - 1st April but couldn't select that date as we are now in April. We booked one night here to celebrate our first wedding anniversary and stayed in the purple room in the old part of the hotel. After being checked in by the very friendly and welcoming staff we came up to our room... More

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Rmatthewsgm, General Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review
7 April 2013

Dear Guest, Thank you for taking the time to write your review of the Oaklands, it geat to hear that all areas of the hotel have impressed you during your stay, Jeff would like to thanks you personally for your kind comments and cant welcome you back soon enough. If i can help with anything in the near future please... More

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Additional Information about BEST WESTERN Oaklands Hall Hotel

Also Known As:
Oaklands Hotel Laceby
Address: Barton Street, Laceby DN37 7LF, England (Formerly Oaklands Hotel)
Region: United Kingdom > England > Lincolnshire > Laceby
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Laceby
Price range (per night): 87 AUD - 105 AUD
Hotel Class:3 star (3*)
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BEST WESTERN Oaklands Hall Hotel
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