The St. James' Hotel Grimsby (England): See 143 Reviews and 22 Photos

annyie

1 review

Reviewed 20 May 2013 NEW

Had a private function at the hotel everything was going well untill a member of staff accused some of us of upsetting another member of staff and decided to shout and swear at me absolutly ruined my night and i would never expect anyone to be shouting and swearing at me let alone a member of staff but when i... More

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Danny F

Senior Reviewer

7 reviews

3 hotel reviews

Reviews in 6 cities

1 helpful vote

“Poor at best”

Reviewed 18 May 2013 NEW via mobile

I stayed here for a few weeks with work, I found the rooms very old fashioned, the food barely edible and the staff not very friendly either. On the bright side, the restaurant looks out onto a big square which tends to be full of all kinds of people so if you like people watching this is a great spot.

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Dear Guest We were sorry to hear that you did not enjoy your stay here at the St James Hotel and disappointed to read your comments. We would like to take this opportunity to offer our sincere apologies and we can assure you that all comments are taken seriously. We accept that the hotel is dated and are striving to... More

Lee B

Merseyside

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Sleepless in Grimsby”

Reviewed 10 May 2013

I spent 4 days nights here and it was not a pleasurable experience. I have attached photos which hopefully you can see. I have tried to upload pics to Trip Advisor before and it hasn’t worked. The photos are of a prison cell style wash basin, some mahogany 1970’s static caravan furniture, the bare brick walls that give a ‘Prisoner... More

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Dear Guest Thank you for your feedback regarding your stay, I am sorry to read you were disappointed by it. I would like to assure you that I do take all comments on board and feed then back to Corus head office. As explained in previous replys to guests we have started re doing parts of the hotel but it... More

Angela628

Newport, United Kingdom

1 review

“St James Hotel Grimsby”

Reviewed 7 May 2013

Very well situated just on the edge of the town centre. Within walking distance of Grimsby Shopping centre and also the train station. Free parking. The staff are very helpful and attentive. However, the hotel itself is very run down and does need a face lift. Hotel rates are extremely reasonable. I have stayed three times and would return.

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Dear Guest, Thank you for your review, Indeed we are upgrading our bedrooms and public area and many other facets of the property, all comment are taken seriously and will be action accordingly with the relevant management. We have done much work on the hotel over the years, but do understand we need to keep progressing with the refurbishment. As... More

GrampyBampy

Ely, United Kingdom

1 review

1 helpful vote

“St James Hotel Grimsby - Tired”

Reviewed 29 April 2013

As soon as you enter the lobby it is obvious it is tired and in need of a lot more than TLC. The reception desk personnel were good and welcoming. In the lift to the third floor and the tired out lift, carpeted on the walls, creaked and groaned slowly up to the top. I then made a decision that... More

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Dear Guest Thank you for your comments which you have made to tripadvisor regarding your stay at the St James Hotel. I agree that the hotel is in need of an up grade because the hotel does look dated. Over the 6 years I have been at the hotel we have been able to upgrade some of the bedrooms on... More

pscott1973

Durham, United Kingdom

Senior Contributor

38 reviews

23 hotel reviews

Reviews in 21 cities

14 helpful votes

“Time warp hotel”

Reviewed 26 April 2013 via mobile

I was on the road and needed somewhere in Grimsby in a hurry. Unfortunately I found the St, James. This has to be one of the grimiest, tatty, out of date places I've ever stayed. It looks like it hasn't been decorated in eons hence the chipped paintwork everywhere the filthy ceilings and the filthy walls in the bedroom. The... More

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Dear Guest We were sorry to hear that you did not enjoy your stay here at the St James Hotel and disappointed to read your comments. We would like to take this opportunity to offer our sincere apologies and we can assure you that all comments are taken seriously. We accept that the hotel is dated and are striving to... More

morwyn1

Cardiff, United Kingdom

Senior Contributor

30 reviews

7 hotel reviews

Reviews in 10 cities

6 helpful votes

“NOT VERY GOOD”

Reviewed 21 April 2013

Staff were very helpful and friendly. Rooms clean and have been updated, bathrooms clean but in need of improvement. Hotel is very dull on both outside and inside. I found it very unappealing. Ok for one night and price was reasonable. Breakfast poor value for money.

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Dear Guest I am sorry that on this occasion you were disappointed with your stay at the St James Hotel. I treat feedback with utmost seriousness. I do understand that the hotel needs up grading to a more moden look, but i can assure that we have done much needed work to the hotel. To compliment this the staff who... More

JTreborM

Cambridge, United Kingdom

Senior Contributor

27 reviews

10 hotel reviews

Reviews in 12 cities

10 helpful votes

“Tired but Good”

Reviewed 8 April 2013

Well this is a purpose built hotel that dates from the late Seventies and it shows. It is a typical example of a once modern, luxury hotel/motel that has changed owners a few times in its life and has never had a penny spent on it apart from the necessary maintenance. The decor is very tired and synonomous of the... More

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See 3 more reviews by JTreborM for Grimsby

Dear Guest Thanks for leaving your comments here. The team and I are glad that you enjoyed your stay and we have taken note of your comments regarding the decor postitve and negititve. I look forward to welcoming you back in the future. Kind Regards Paul Grantley General Manager More

dlowry001

Columbia, South Carolina

Senior Contributor

24 reviews

8 hotel reviews

Reviews in 10 cities

13 helpful votes

“Short Stay”

Reviewed 2 April 2013

This hotel is actually owned by the Corus Group - some what of a lonely step child. This hotel is what it is. I have to say they have improved the rooms, updated the beds and bedding and improved the bath rooms and no more carpet on the elevator walls. Also update from a four channel TV to a real... More

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Dear Guest Thank you for the review which you have put on my tripadvisor account. It is always nice to read positive comments from our guests that appricate the work which has taken place in the hotel. I have been at the hotel for many years and myself and the company have done many projects to up grade the building.... More

oncea66

York, United Kingdom

Senior Reviewer

8 reviews

4 hotel reviews

Reviews in 6 cities

2 helpful votes

“Tired, but clean”

Reviewed 22 March 2013

Apparently this hotel won a design award in the 70's, not much has happened since. There is a new lift next to an original one, don't take the original, by the time the doors close, the new one will have deposited you on the third floor. Front of house manager was very helpful and friendly, the serving staff in the... More

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Dear Guest Many thanks for your comments. We appreciate all feedback and I am glad the staff and the room were up to your expectation except for the decor. I will personally look into the points you raised about the decor and the out dated look of the hotel. Over the years i have been at the hotel we have... More

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The St. James' Hotel Grimsby, England

The St. James' Hotel Grimsby

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