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All 7 Hatfield hotels »

Ramada Hatfield

3.0 of 5
St Albans Road West, Hatfield AL10 9RH, England
Hotel amenities
Ranked #4 of 7 hotels in Hatfield
3.0 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
    12
    16
    28
    16
    12
Date Rating
Laverne A
London, United Kingdom
2 reviews
4 of 5 stars Reviewed 14 November 2011

The hotel was used for a business social function, as we have a number of staff working in and around the area. The hospitality team were good - very attentive, and strove to assist with the details of the event. The chef was very accommodating of the type of food required, and was flexible with the menu. The evening event... More

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Howard Dunn, General Manager at Ramada Hatfield, responded to this review
15 November 2011

I am delighted your event was a success and am pleased we were able to contribute to this success. We look forward to welcoming you back soon. Thank you for taking the time to write a review. More

tripreview11
UK
Contributor
13 reviews
35 helpful votes
3 of 5 stars Reviewed 8 November 2011

Typical large chain hotel without much character located by a busy road but handy for the Galleria Centre (which includes a number of chain restraunts). What's not so good... - No air con in rooms - Only wired internet in rooms (£5 / hour)... wi-fi only available in bar (although free) - Hotel is a real maze (and hard to... More

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Howard Dunn, General Manager at Ramada Hatfield, responded to this review
10 November 2011

Thank you for your positive review. These comments will be useful to potential guests looking to book our hotel. More

Karan D
Edinburgh, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 8 November 2011

I was in Hatfield on 13th october 2011. I booked my stay with Ramada, Hatfield. I had a wonderful and comfortable stay in this hotel. I would like to say special thanks to Baldeep reception attendant. He was humble, polite and helpful person. In the end my overall stay with Ramada was very pleasant and if I come back to... More

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Howard Dunn, General Manager at Ramada Hatfield, responded to this review
10 November 2011

Thank you for your positive review. I will reward Baldeep for his excellent hospitality. More

Sharron R
Kent
1 review
4 of 5 stars Reviewed 3 November 2011

I felt I had to write a review regarding parking charges at this hotel. Although the hotel itself was very pleasant and the staff very friendly, I am outraged about the parking charges. I visited this hotel on 13th October to meet a work colleague for drinks in the bar. I observed on entry to the car park that parking... More

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Howard Dunn, General Manager at Ramada Hatfield, responded to this review
4 November 2011

Thank you for your high scoring for our location and service. Regarding the car parking, if you would like to contact me and forward a copy of your bar drinks receipt I will contact the Parking Company and request a cancellation of your parking charge. More

tony m
Leicester, United Kingdom
1 review
4 of 5 stars Reviewed 21 October 2011

Justyna Domagal, receptionist at the Ramada Hatfield makes a real difference to our stay. Always greeting you with a smile, nothing too much trouble, knows your name, efficiently signed up all our company members for the rewards scheme. As they say "not just the extra but the extra mile" superb!! More

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Howard Dunn, General Manager at Ramada Hatfield, responded to this review
22 October 2011

Thank you for your positive feedback. I will ensure Justyna is rewarded for her outstanding service. More

col_gallimore
Chester, United Kingdom
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 17 October 2011

Just had to write a review to complement Roberto. After a 3.5 hour drive from Manchester to Hatfield we arrived at the Ramada to find out our travel company hadn't booked our rooms, despite having a confirmation. There were 9 of us in total. A nightmare situation, however not for Roberto who greeted us at reception. He put us at... More

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Howard Dunn, General Manager at Ramada Hatfield, responded to this review
19 October 2011

Thank you for your positive feedback. I will ensure my Deputy General Manager Roberto is rewarded for his outstanding service. More

db2ee
1 review
5 of 5 stars Reviewed 12 October 2011

Despite a mistake in booking from our company that meant we were booked in for the following night and the hotel being full the staff managed to find all 9 of us rooms. They were really friendly and there bar staff were brilliant to have a laugh with. More

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Howard Dunn, General Manager at Ramada Hatfield, responded to this review
13 October 2011

Thank you for your positive feedback. Hospitality is most important in the hotel industry and I am delighted you received such excellent hospitality from my team. More

Tim D
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 11 October 2011

After staying here for several years as one of the Ramada's local corporate clients I can honestly say that this hotel improved significantly in the last 6 months. Roberto (one of the new managers) has seemingly made significant changes to the workforce and the environment and this is reflected right through to Lucas, Jordan and Sam (in particular) to name... More

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Howard Dunn, General Manager at Ramada Hatfield, responded to this review
13 October 2011

Thank you for your positive feedback. The Hotel Team are working hard to make improvements to the facilities and service at this property and it is pleasing to hear that you have noticed a difference. More

sunandsailandski
Southsea
Contributor
13 reviews
11 helpful votes
2 of 5 stars Reviewed 7 October 2011

Stayed here for work for just one night. Wouldn't stay again! I don't know how many stars it has, but it barely justifies three for me. Public areas ok, free wifi and parking. But for over £100 the room was very poor. I had a disabled accessible room, and the bathroom was filthy. More

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Howard Dunn, General Manager at Ramada Hatfield, responded to this review
10 October 2011

Thank you for your positive feedback regarding our public areas, free wi-fi and parking. I was concerned to hear your feedback regarding your bathroom and have asked our Head Housekeeper to investigate this and take any necessary action. Please accept my personal apologies for this oversight. More

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EE-neil
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5 of 5 stars Reviewed 4 October 2011

Stayed here a few times quite recently had no problems. Food good, rooms spacious and what makes the good is the friendliness of the reception and bar staff. Sam behind the bar was very chatty and makes you feel at home. More

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Howard Dunn, General Manager at Ramada Hatfield, responded to this review
10 October 2011

Thank you so much for your positive feedback. I will ensure that Sam is rewarded for his excellant customer service. More

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Ramada Hatfield Also Known As

  • Hatfield Ramada
Address: St Albans Road West, Hatfield AL10 9RH, England

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