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London's Country Estate, Chandler's Cross WD3 4TG, England
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The Grove Hotel
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Most recent review
5 of 5 stars Reviewed 17 June 2013
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541 reviews from our community

Traveller rating
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    121
    64
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    41
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Families
117
 
Couples
195
 
Solo
13
 
Business
89
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
UK
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

We just love this hotel. It's certainly the best in the UK. They are so welcoming when you arrive. Not at all snobby and fantastic with children.The free mineral water and fresh raspberry popcorn at reception is a welcome surprise. The rooms are so beautiful and the cupcakes in the room were a nice touch. The whole place is ultra... More

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essex
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

We have just returned from a night here on an overnight spa package. A lovely place overall. Attentive staff, valet parking attendants excellent, check in excellent, room stunning, view over golf course perfect. It was my wifes birthday and they put a cake in the room. Nice touch, thank you. Spa treatments excellent. My only gripe with the spa, I... More

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London
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

My sister and I booked a day spa and what a fantastic experience. The receptionist were lovely. We were shown around and then left to enjoy the relaxing atmosphere. The massage and facial I have to stay are top marks and I have had a few over the years. Discussing the right oil depending on your individual mood, to the... More

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Epping, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

Was lucky enough to be able to stay at this wonderful hotel. Rooms are lovely and spacious, grounds great. We ate in the Glasshouse for the evening buffet, it was lovely. Staff were all friendly, special mention must go to Veronica in the Glasshouse and Tony the night porter/doorman

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hertfordshire
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

Never stayed here but have eaten in the glasshouse restaurant twice now and am very impressed for £45 per head the food is unlimited and plentiful and the desserts are to die for make sure your very hungry.

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 11 June 2013

I booked The Grove, with a friend, for one night (June 10 2013) so that we could catch up and enjoy some R&R. This hotel delivered exactly what we signed up for. The spa is a beautiful place to relax. We enjoyed a workout in the gym, a group cycling class, a spa treatment and a swim (in both the... More

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london
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 11 June 2013

I think to sum it up it was the lack of attention to detail that was the let down, as by my user name suggests I am a service fuss pot. The question I'm left asking myself, is should I lower my expectations or should they raise their standard. I'll break down the aspect of the stay in to aspects... More

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London, United Kingdom
Top Contributor
111 reviews 111 reviews
50 hotel reviews
Reviews in 52 cities Reviews in 52 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 11 June 2013

Had a meeting at The Grove. My first issue was parking by the conference entrance for it to be unmanned with a sign saying go to main reception. I walked to main reception with laptop briefcase etc where I was dealt with by a very robotic receptionist I felt there was an opportunity to really wow me having driven up... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 10 June 2013

Hi All, Finally got to stay at the Grove Hotel after years of frequenting the restaurants! And it did not disappoint, the room was spacious, comfortable and beautifully decorated. I intend to go back again. Kris

Review collected in partnership with this hotel

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TheGroveHotel, General Manager at The Grove Hotel, responded to this review
15 June 2013

Dear Kris S, Thank you for your review and for choosing to stay with us. I hope we will see you again soon. More

London
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 9 June 2013

We got married at The Grove in September 2013. We recently returned with our family to celebrate my birthday and The Grove did not disappoint. We received a very warm welcome from Danny at concierge and were checked in swiftly. The receptionist escorted us to our rooms, which were available early as per our request. We enjoyed a light lunch... More

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See 3 more reviews by n1spm for Chandler's Cross
TheGroveHotel, General Manager at The Grove Hotel, responded to this review
15 June 2013

Dear n1spm, Thank you for your review of The Grove. It is always pleasing to read positive words of feedback, but it is extra special when it comes from a returning guest. I hope The Grove will always have a special place in your heart, and we may welcome you again soon. More

 
 
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Additional Information about The Grove Hotel

Also Known As:
Grove Chandlers Cross
Grove Hotel Chandlers Cross
The Grove Hotel UK/Hertfordshire, England
Address: London's Country Estate, Chandler's Cross WD3 4TG, England
Phone Number:
Region: United Kingdom > England > Hertfordshire > Chandler's Cross
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Chandler's Cross
Price range (per night): $462 - $613
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Grove, London's country estate, is more than a five-star hotel. Set in 300 acres and only 18 miles from central London, the former home of the Earls of Clarendon is also a luxury 18-hole golf resort, a fabulous spa and unique venue for meetings, weddings and celebrations. There are three restaurants including the to-dine for Colette’s. A Walled Garden with urban beach and extensive leisure facilities. Anouska’s Kids’ Club, graded outstanding by OFSTED, makes The Grove parent and child-friendly. Lovingly restored to stunning effect, the property fuses contemporary design and original period architecture with exceptionally caring and professional service. ... more   less 
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