We stayed one night for our anniversary and we had a lovely time. The room was recently refurbished and was just lovely, with double double glazing for extra peace and quiet. There is clearly further work going on in the hotel but it didn't impact on us at all. The staff were friendly and helpful and the location was ideal... More

My wife and I stayed here with our 14 week old daughter as we had a family wedding at beau lieu abbey. Initially the hotel staff were very helpful in arranging a cot to be put in our room. The rooms are of a good size and have a flat screen tv with freeview a hair dryer,iron and ironing board... More

We stayed at this hotel for the Easter week-end and requested a room at the back as we had read on trip advisor rooms at the front maybe be noisy subject to traffic and possible late night celebrations in the bar. Our room was very nice and comfortable and a newly refurbished bathroom. However, on arrival there was obvious signs... More

We stayed here for a weekend to explore the area and the hotel was lovely. Our room had obviously just been renovated - the instructions were attached to the shower and there was a definite paint smell. The smell wasn't too bad but it slightly annoyed my husband! The room was comfortable - quite small given the price but generally... More

The hotel on entry is beautiful in traditional style. Was pleased there was free parking with the hotel at the back. On entry however there was also building works and work men around the hotel, who were refurbishing. All the corridors had a strong smell of paint, including our room which had been recently refurbished. We were not informed of... More

when we arrived at the hotel on the easter weekend we were greeted with a smile and avery warm welcome. The whole weekend was very relaxing the staff was so heplful the room was warm and cosy. The breakfast was lovely and more than anyone could eat. We had meal in the restaurant this was good value for money and... More

We stayed in this hotel last week for one night before returning home to London. The village of Lyndhurst is lovely and the exterior of this hotel seems very welcoming. They are obviously going through changes and a major refurbishment because the place is like a building site, with builders walking around and dust everywhere. When the work is completed... More

I booked a room at this hotel but due to weather conditions at home was stuck and totally unable to travel. I asked to re book and was told I had to pay in full due to their cancellation policy. Obviously no real concern for a paying customer and only interested in taking money from my bank account. Very unhelpful... More

We booked to stay on Wednesday 13th March. Turned up only to find lots of refurbishment work going on. Was concerned but was told that they finished at 5.30 so all quiet in the evening and night. Got to the room and had no electricity. Spoke to reception and they spoke immediately to the builders who had turned the power... More