So this was my second stay here. Much better the second time round. They now have a new policy that if you are a single female you now stay in the main hotel rather than one of the outside cottages, this made for a nicer break! The food was lovely and staff were very polite and helpful. I would stay... More

Very disappointed with this hotel. Completely characterless, cold ambience. The restaurant was unbelievably noisy, a ridiculously restricted menu and confused staff. To cap it all the food was tasteless and bore little relation to the description on the menu. Avoid this place! When I wrote to pass on my comments, I received a fatuous, irrelevant reply from the General Manager... More

We attended a wedding here and decided to book a room that night. The room was ok - although a little out of the way in the 'village' part of the hotel. We unfortunately found an ant colony making its way to and from the bathroom, congregating in the middle of the bedroom. We checked out straight away upon discovering... More

Stayed here for a night with family and 2 children. It's a great hotel in the countryside. Beautiful grounds, lots of space and beautiful landscape. The hotel lobby is quite impressive, and it's very grand. Staff at the reception were nice and courteous. Our rooms were very good, the only issue was that only one towel set was left in... More

Just got back from awful meal at Crowne Plaza in Bar area, surroundings were nice. Ordered a chicken tikka salad with pitta bread and yogurt dressing. After 25 minutes of ordering we were told by staff that the Chef had gone to get the chicken. We were not given a choice as to whether to change the order. After 10... More

First impressions of the Hotel were great. Ample Parking, lovely Reception Space and a friendly welcome. We were able to check in at half 12, as requested, so I was initially very happy, although as i'd booked this as a 30th birthday present for my best friend, I wasn't particularly pleased when the rate i'd booked was broadcast quite loudly... More

Was treated to a couple of days away from the children and can honestly say this hotel was perfect. The room was clean, comfortable and modern, and the bed was huge! My partner and I enjoyed a swim, steam and sauna before eating dinner in one of the restaurants. The evening meal and breakfast were served by really polite, friendly... More

As a platinum member of the priority club ICH will usually up grade our room as the hotel was full and no upgrades where available. The hotel upgraded use to use the facilities of the upgraded room ie access to club lounge where drinks and snacks are served all day with wine and beer in the early evening. The following... More

I stay here on a regular basis whilst away from home on business. Its a great hotel to begin, however the staff here are to be praised taking my rating up to excellent. Nathan in particular always provides excellent service and frequently exceeds expectations. Also, the hotel generally has improved under the management of John Angus. Keep up the good... More