Good clean room with comfortable bed, and untroubled sleep. Breakfast average, Delightful, helpful and very friendly staff. Great location on the waterfront

Good clean room with comfortable bed, and untroubled sleep. Breakfast average, Delightful, helpful and very friendly staff. Great location on the waterfront
Dear Barberronnie,
Thank you for taking the time to review your recent stay with us. We are extremely happy to know that we have managed to deliver our promise for a good night's sleep and a comfortable stay. Thank you for your feedback and we will be looking forward to welcoming you again to our hotel in the near future.
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i have stayed in numerous premier inns this one surpasses any of them.staff were incredibly friendly
Dear Couplesnorwich,
Thank you very much for your review. Our team takes great pride in what we do and your kind comment means a lot to us. Thank you!
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My first visit to a Premier Inn.
A great location right at the Eastern end of the Sea front with a Pub and Chinese Restaurant almost next Door and a big Car park too!
A nice walk along the front to the centre of activities.
No problem sleeping despite overlooking the Car park, it became quiet after the Pub closed....
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Dear AuldJimmy,
i am happy to know that you enjoyed your stay at our Southend Thorpe Bay Premier Inn. Thank you for taking the time to review your stay with us and we will be looking forward to welcoming you at our hotel again in the near future.
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Stayed one night on business trip. Very friendly front of house team and room clean and fresh.
Good location by sea front but far enough away from amusements to be quiet.
Breakfast was fine.
The only thing that puzzled me was no phone in rooms - reception staff said to come down to reception if needed anything however the things...
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Dear Katie D,
thank you for taking the time to review your recent visit to our hotel. I am pleased to know that you had a comfortable stay and am sorry to find out that certain aspects of it were not quite to your expectations, such as having no phone in your room and I do hope that this will...
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We recently stayed at Thorpe Bay - what a great place! First and foremost, the receptionists were exceptionally helpful and friendly, even presenting our children with Easter eggs on arrival. What a lovely touch! That is our best ever welcome at the Premier Inn.
Nice room, as usual, easy to park, great location and close enough to the town centre...
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Dear CollinsFamilyst13,
thank you very much for taking the time to post your review about our hotel. Your feedback is much appreciated and very helpful indeed. It is our greatest pleasure to make our guests happy and i am glad that you did enjoy your stay with us. Myself and the team at Southend Thorpe Bay Premier Inn will be...
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Stayed here over Easter and have to compliment all the staff on their friendly welcome and good service. The hotel is in a quiet area and we even had a sea-view and free-parking so no complaints at all.
Thank you for taking the time to review your stay at our hotel. We do appreciate the kind words of praise and i would like to asure you that making all our guests happy is what we are striving for. Thank you once again for your feedback and we will be looking forward to welcoming you back to Premier Inn...
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Stayed here for 1 night,nice quiet hotel ,but not too far from southend central..staff friendly and bed really comfy,couldn't fault this hotel at all..
Dear Kathy M,
thank you very much for taking the time to review your stay with us and share your experience. It gives us a great pleasure to know that our guests leave the hotel happy. I am ever so sorry to hear that you experienced issues with noise from the room above you. I would like to ensure you...
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It was sad to leave this particular Premier Inn. You build such a bond with all the staff. We were traveling from Canada and didn't know what to expect. We were greeted every morning by our names and always made sure we had what we needed. The breakfast was soo good and the dinner was amazing! Will be coming back...
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Dear Maggie and family,
thank you very much for the kind words. It has been a pleasure having you around! We are all looking forward to your next visit in the near future.
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On the plus side, the breakfast at this hotel was fantastic - exceptionally good value for money.
However, their 'goodnight guarantee' is a bit of a nonsense as the rooms are so poorly sound-proofed that any noise in the corridor can be heard clearly in the room meaning that anyone coming back late and night and having a conversation in...
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Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team...
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Many thanks for a great stay this weekend ,the room was great and very clean and had a very good shower, the staff were really helpfull and look after you .We did find the bed was small for a 14 year old .Breakfast could have been better ,it looked like it had been out too long a bit off putting...
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