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Etap Hotel London East Barking

Highbridge Road, Barking IG11 7BA, England
Hotel amenities
Etap Hotel London East Barking
Ranked #3 of 5 hotels in Barking
3.0 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveller rating
    0
    24
    20
    8
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Date Rating
Crestview
1 review
2 of 5 stars Reviewed 12 April 2012

Hotel was clean but beds were very uncomfortable. They consisted of a 3 inch thick mattress on a wood slab...zero comfort. Price was right but if it's impossible to sleep it's not a value. Would not recommend!

Was this review helpful? Yes
Julien LAMARRE, General Manager at Etap Hotel London East Barking, responded to this review
16 April 2012

Sorry to hear that you were disappointed with your experience of the hotel. I’ll look into this personally. Kind regards, Julien LAMARRE, General Manager Name. More

Posted by an Accorhotels.com traveller
Limerick, Ireland
1 review
3 of 5 stars Reviewed 31 March 2012

OK for one night. Overall it is OK. Facilities are just basic. Counter staff is extremly busy and has little time for guests.

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Julien LAMARRE, General Manager at Etap Hotel London East Barking, responded to this review
16 April 2012

Thanks for your review. I’m glad you had a good stay with us at Etap Hotel in London Barking and I hope to see you on your next trip. Kind regards, Julien LAMARRE, General Manager. More

Limerick, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

The hotel has definitely been refurbished and the rooms are really interesting to say the least. They are a means to an end, and are pretty good for the price. There is no frills to this at all, and when you're out all day shopping, and want a central bed for the night (not in a hostel), this is pretty... More

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Julien LAMARRE, General Manager at Etap Hotel London East Barking, responded to this review
4 April 2012

Thank you for taking the time to write a review about your recent visit to at Etap Hotel in London Barking. I’m happy that you enjoyed your room and we have noted your comments about the staff, which we are addressing. Kind regards, Julien LAMARRE, General Manager. More

Leeds, United Kingdom
Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 March 2012

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Julien LAMARRE, General Manager at Etap Hotel London East Barking, responded to this review
4 April 2012

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Arrived on the 2nd feb 2012 and first impressions count for alot, it was awful, we asked if it was suitable for a baby under 4 month and they replied yes, turnt up to a room which was terrible, smelt awful with no cot or nowhere for my baby to sleep.in the middle of the night we got woken up... More

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Julien LAMARRE, General Manager at Etap Hotel London East Barking, responded to this review
17 February 2012

Really sorry to hear that your stay wasn’t up to expectations. I would like to apologise for the shortfall in the quality of service you received. Please be assured that this is not a true reflection of our standards. Kind regards, Julien LAMARRE, General Manager. More

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Wirral
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 16 January 2012

We rated the room 3/10. Rather spartan, bed hard, but it was clean. The shower was good but personally I didn't like the claustrophobic 'pod'. Staff were very helpful. Pity there was no kettle in the room and a cup of tea (or even hot water) downstairs was £2. Didn't sleep well because the fire alarm went off at 3.10am.... More

Was this review helpful? Yes
Julien LAMARRE, General Manager at Etap Hotel London East Barking, responded to this review
8 February 2012

Thank you for taking the time to write a review. I am delighted that you enjoyed your stay and look forward to seeing you again in the near future. Kind regards, Julien LAMARRE, General Manager More

Nottingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

My friends and I stayed at the Etap hotel in Barking the first weekend of December as we went to London for the weekend!! We paid only £49 between the 3 of us for a triple room which was clean and tidy including a seperate toilet and shower room. Both the double bed and the bunk were comfortable The hotel... More

Was this review helpful? Yes
Julien LAMARRE, General Manager at Etap Hotel London East Barking, responded to this review
12 December 2011

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Etap Hotel in London Barking. Kind regards, Julien LAMARRE, General Manager. More

Bergamo, Italy
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 11 November 2011

All the ETAPs are basic hotels and we knew that. The problem is that people take this hotel like hostels and they do what they want during the night. The first night I've been wakened up at 1 AM by a group of German workers who were partying just outside my room door. They smoked and drank all time, screaming.... More

Was this review helpful? Yes
Julien LAMARRE, General Manager at Etap Hotel London East Barking, responded to this review
17 November 2011

Sorry to hear that you were disappointed with your stay at Etap hotel in London Barking. I’ll look into this matter for you. If you have five minutes, please give me a call to discuss. Kind regards, Julien LAMARRE, General Manager. More

Bristol, United Kingdom
Top Contributor
60 reviews 60 reviews
Reviews in 24 cities Reviews in 24 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 10 November 2011

I stayed at the Etap hotel in Barking last night and was a little apprehensive about what the room would be like given the price that we paid but I was pleasantly suprised. Our room was clean and tidy with seperate toilet and shower room. The bed was comfy and provided a good nights sleep plus the area was fairly... More

Was this review helpful? Yes
Julien LAMARRE, General Manager at Etap Hotel London East Barking, responded to this review
17 November 2011

Thank you very much for your review. I am delighted that you enjoyed your visit at Etap hotel in London Barking. I look forward to welcoming you back soon. Kind regards, Julien LAMARRE, General Manager. More

Posted by an Accorhotels.com traveller
Lagos, Nigeria
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 November 2011

Though the hotel wasnt so easy to locate, we had fun. Location gave us the quietness we desired for our vacation and we could easily commute. Staff quite friendly and the room very clean (my wife who doesnt like sleeping in the dark especially loved the lights in the wall, made sleeping so easy for her). oh and the buffet... More

Was this review helpful? Yes
Julien LAMARRE, General Manager at Etap Hotel London East Barking, responded to this review
17 November 2011

Glad you had a good time at Etap Hotel in London Barking! Hope to see you again. Kind regards, Julien LAMARRE, General Manager. More

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Etap Hotel London East Barking
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