Stayed at the Ramada Cleveland Airport West hotel for the 2nd time is as many weeks. Both stays were pretty much the same. Rooms were clean, everything I needed was there and worked. Staff were nice. First time there my room had a small fridge, second time it didn't. That would be my only complaint, but the ice machine worked,... More

The hotel wasn't absolutely awful, however they advertise that they have a free shuttle to the airport but never say anything about having to pay for parking. We check in and the lady asked about parking and said that I can pay the front desk but they take cash only and that I had to leave my keys with them... More

While watching tv, i discovered i had a visitor. I was using two pillows and the bedbug beside me was sharing one. Seriously....I discovered a single bedbug 1 foot beside me. I did internet research and this was definately a bed bug. This place has a rude staff besides the bedbugs. Stay someplace else....even if it costs 10 or 20... More

we had a wonderful experience at your hotel. we would definitely return if we come back to cleveland.