On Thursday, December 22, 2011, when my husband and I walked in we were not greeted by the person at the front desk. In fact, when we reached the counter the person, "Ruby" never opened her mouth so my husband said, we would like a room please! We have stayed in many hotels and have never not had the person...
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Thank you for taking the time to share your recent experience while visiting our hotel. By doing so, you afford us with the opportunity to address guest concerns with our appropriate departments, and, further educate our staff on the importance of a guest's first impression of our hotel. Your comments have been shared with our General Manager, who will take...
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