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All 4 Copley hotels »

Extended Stay America Akron / Copley

2.0 of 5
185 Montrose Ave West, Copley, OH 44321
Hotel amenities
Extended Stay America Akron / Copley
Ranked #3 of 4 hotels in Copley
2.5 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    2
    2
    0
    3
    2
Date Rating
Westmont, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 March 2012
1
person found this review helpful

I realize some things are beyond the control of the hotel, so not everything I'm listing is the hotel's fault, but put it all together and what an awful night. 1) No one at the front desk past 11 pm. 2) I stayed on a Saturday night: a bunch of guys were partying together on my floor, and it was... More

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Property Manager, Manager at Extended Stay America Akron / Copley, responded to this review
22 March 2012

Dear Lee C, Thank you for taking the time to review your recent stay at Extended Stay America Akron - Copley. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I am eager to respond to your issue. Please know that we strive... More

Millbury, Ohio
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 22 August 2011

I spent two months in this extended stay property in November and December 2010 while on temporary assignment for my company. For $19.98/night (corporate rate), I guess I shouldn't expect much, but for a newer looking budget hotel, this place is already in serious need of some repair. I was staying in the hotel with two others from my company,... More

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Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 29 July 2011

Arrived after a long trip from the UK. I was put in a smoking room which I had not requested. It was musky, dark and just horrible. The bathroom was as basic as it could possibly be. In fact I was almost reluctant to use the bathroom and waited until I checked into my next hotel to have a shower....The... More

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Boston, Massachusetts
Senior Contributor
41 reviews 41 reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 16 May 2011

I made two reservations online: one for my mother and one for myself. I phoned this hotel location a couple days later to confirm the reservations and to let them know that we were bringing a pet. The person who answered the phone at this location was rude and surly to me. I said "I've made a reservation, and..." She... More

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San Bernardino, California
1 review
5 of 5 stars Reviewed 17 February 2011

The room was clean and did not smell of smoke or pets which is really inportant to me. The staff was friendly and very helpful. We had a great visit.

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Manager-BKL, Manager at Extended Stay America Akron / Copley, responded to this review
18 February 2011

"I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Akron - Copley. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Kettering, Ohio
Top Contributor
180 reviews 180 reviews
Reviews in 141 cities Reviews in 141 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 16 July 2008

Got a great price on a solid product. $29 per night on Hotwire. This was half the price of the Motel 6 across the freeway that I usually stay in. The room was clean, the kitchen a nice touch, there is an organic grocery nearby, and the staff all knew my name and welcomed me each time I entered the... More

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Manager-BKL, Hotel Manager at Extended Stay America Akron / Copley, responded to this review
4 May 2009

Thank you so very much for your glowing review of Extended Stay America Akron - Copley. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More

Parker, Colorado
Top Contributor
108 reviews 108 reviews
Reviews in 92 cities Reviews in 92 cities
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 14 February 2008

We stayed here on the way to the airport. Not very close about 25 minutes. The room was large with a lazy boy chair and table with fridge micro (no dishwasher) No plates or silver. The beds were comfy and towels were plentiful. No shampoo or hair dryer in the room. It looked very new or had been updated. desk... More

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Manager-BKL, Manager at Extended Stay America Akron / Copley, responded to this review
18 February 2011

"It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Akron - Copley. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Lexington, KY
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 29 October 2007
1
person found this review helpful

I got a cheap rate on Priceline, which was the only redeeming quality of this property. While I certainly recognize Extended Stay does not offer the ammenities other properties might, I still expected more. When I first walked in there was a definite odor to the room. I then noticed that there was (what I assume to be) dog hair... More

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A TripAdvisor Member
Minot North Dakota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 December 2004
1
person found this review helpful

The hotel was very clean, safe and quiet. It is perfect for people who are staying longer then just a few days. It also gives you the luxury of cooking your own meals instead of having a cheap hotel continental breakfast. The hotel staff was also very helpful and friendly. I will definantly be staying at exstended stay america again.

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Additional Information about Extended Stay America Akron / Copley

  • Extended Stay Copley
  • Copley Extended Stay
  • Extended Stay America Copley
Address: 185 Montrose Ave West, Copley, OH 44321
Price range (per night):* 66 AUD - 78 AUD

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Extended Stay America Akron / Copley
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