Very filthy bathroom and kitchen floors. Reminded my of bachelor pad I lived in during my early 20s. Patchwork all over walls and trim. Place looks much nicer in pictures than it really is. Trash bin outside our room was full and never emptied during our entire stay. We are not a family of neat freaks by any means, but...
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Dear Craig L.
Thank you for your review of the hawthorn Suites Columbus - North. I do apologize for any issues that you had during your stay, I'm glad to hear that you were able to take advantage of breakfast and enjoyed it. I will insure that maintenance takes care of the painting issues in suite 1114, also I will...
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We had the " penthouse". The staff was great , especially the sales manager. The breakfast was quite good and the fitness equipment was first rate and the room rate was fantastic.
Dear Buddy Dial,
Thank you for taking the time to post a review from your recent stay with us at the Hawthorn Suites COlumbus - North. We appreciate you sharing your comments about your stay and hope to see you on your next trip to the Columbus area. I will be sure to share your comments with our Sales Manager...
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Booked at this hotel all the way from India for my school at National Board , and my experience with the staff EXCELLEN, FIVE star hospitality , Room was clean , with all the things required for a comfortable stay Wesely and Jesse , were excellent and took care of our need during the school,including run to the grocery stores,...
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Dear SatfromIndia,
Thank you very much for your kind words about our facility and staff! We appreciate you taking the time to share your experience with other travelers. We hope that if your travels bring you back to the Columbus area that you will stay with us again!
Thank You
Sarah Owens - GM
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We had a two floor suite with a King, Queen & sleeper sofa. Two full baths. Room also had a kitchen with full size refrigerator and a microwave. Had plenty of room. Breakfast was free but didn't use because our schedules were a little out of whack. We did breakfast in room with cereal & milk we brought ourselves.
Squeeky,...
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Dear Tom B.
Thank you for your review of the Hawthorn Suites Columbus - North! We appreciate you taking the time to post your comments about our facility. Hopefully next time you are in the Columbus area you will stay with us again and be able to utilize all of the amenities that our facility has to offer.
Thank you...
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We had another great stay . Checkin was easy, the staff was very friendly and helpful.
The breakfast was great per usual.We had an issue with a lamp in our room and maintance
took care of the issue quickly. This has become our hotel of choice the several times a year we are in Columbus. We have recommended this hotel...
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Reviewed 13 April 2010
Dear CaliOhio,
Thank you for your review of the Hawthorn Suites Columbus - North! We are glad to hear that you are a loyal customer to our facility. If you have not already signed up for Wyndham Rewards, I would be happy to assist you, this program would be beneficial to you with your continued business at the Hawthorn Suites...
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Had my reservation for 3 month - PAID IN FULL and Confirmed. Hawthorn overbooked, so we were put in a different hotel. What choice did we have at 8p at night? Why didn't they send the new guests to that one instead? I'm pretty sure they broke the law by selling a hotel room that was already paid for and...
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My family was traveling to the Columbus area to check out the vet school at Ohio State University. This hotel was near the school, and it had lots of restaurants, stores, etc. nearby for convienance. It is an old Residence Inn, so the rooms were spacious, had a full kitchen, and the were comfy! The breakfast was wonderful and included...
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Dear ktg824,
Thank you very much for your review of our property. We have lots of parents of the OSU students that stay with us quite frequently while visiting throughout with school year. We hope all went well with the vet school visit and hope that you will continue to stay with us next time you are in the Columbus...
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We stayed a week. Good front desk staff. The property is showing it's age but our stay was more than acceptable. Everything worked properly. The Beds were comfortable and the room was clean. Housekeeping was super. The breakfast buffet was very good with selections ranging from sausage gravy and biscuits to waffles with all the trimmings. I wager it would...
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Dear DebGen,
Thank you for your review of the Hawthorn Suites Columbnus - North. It is great to hear that our customers are satisfied with their stay and plan on returning. We hope to se eyou back again soon.
Thank You
Sarah Owens - GM
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Not a good experience from the moment we came to the front desk to check in. We had to wait an hour past check-in which did not bother us too much because we left for food and then just came back. Our next incident worried me though. We were given room keys and when we went to this other room...
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Thank you for your comments, we use both positive and negative feedback from all customers as tools to improve our facility and staff.
Have a nice day!
Sarah Owens - GM
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Upon arriving at this hotel the staff appeared to not have a clue to what was going on. They gave room keys to new guests that came back to let them know the room was already occupied. This was initially a huge concern for the safety of our belongings. After waiting for the staff to go see if our room...
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Thank you for your comments, we use both positive and negative feedback from all customers as tools to improve our facility and staff.
Have a nice day!
Sarah Owens - GM
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