My wife and I arrived around 5pm and had no trouble with the valet or front desk. We were given a newly renovated corner room on the 14th floor and found it to be exactly what we wanted. The room was spacious, clean and new with a comfortable bed and pillows. The bathroom was average size but my wife didn't... More

Stayed here last weekend and after driving home I walked around the rear of my NEW pickup. One side of the rear bumper is caved in several inches with damage to the fender and bed. It appears that the truck was backed into the corner of a concrete wall or barrier. No way another vehicle bumped into it. I called... More

I stayed at this hotel recently for a conference with my job. I had several bad experiences with the wait staff--though the front desk staff is chipper and helpful enough. The waitress for the conference was clearing our table as soon as we got our food and was snatching silverware and plates out from under our noses while we were... More

I checked in at 12:30 am this morning, and I go to my room and notice things are set up for a special needs person. I go back downstairs and say that this isn't going to work - the girl there said there are only two rooms available, that one and a suite upstairs that she tells me has a... More

We requested and received a renovated room and were pleased with our overall stay. The hotel was obiously under renovation which makes it difficult to rate more than our room. We were visiting Columbus for pleasure - not business - and the best part of the hotel was its proximity to German Village. The hotel was not much more than... More

We stayed one night here while relocation to Columbus. The hotel is in need of a makeover, and it is clear that the makeover is in progress. The hotel is in a great, safe location right downtown. The beds are extremely AWESOME and the room was clean; just needs a fresh coat of touch-up paint.

Part of a point of getting a hotel is getting a good nights rest. Part of the hotel is under renovation and the noise of the construction woke us up. Then the cleaning lady repeatedly knocked on our door at 9am. Very disappointing. You would think they would know we had not checked out yet.

We stayed at this property for two nights from April 2-4 while we were in Columbus visiting COSI and other Columbus attractions with our 2 kids. Having stayed here several times when the property was a Hyatt, we knew that this was a decent hotel in a convenient location. However, the Hyatt property was very dated, the lobby restaurant was... More

I stayed here for a conference and was generally pleased with the whole experience. WORD OF WARNING: they are renovating, so make sure to ask if they are finished or be prepared for a short menu at the restaurant without much seating. There are actually quite a few restaurants close by, so be sure to talk to the concierge. Also,... More