This Sheraton has a downtown location that is close to many restaurants, lots of shopping and things to do! It's a nice facility, clean, modernly appointed and the staff are helpful, pleasant and aim to please!

After traveling 7 hours, the last thing you want at midnight is to be checked-in to a occupied room. After dragging our bags back to the front desk, the agent Heather acted as if I made a mistake but she apologized and indicated that she was going to upgrade our room. However, the room she placed us in was the... More

The Hotel was clean and the Bar/lounge on the second floor was great. Food is good, but the restaurant is quite small on that same floor. Our room was dark and the lighting was not good, which made it difficult to put make-up on, etc. The bathroom was big, however the water flow in the shower was not good. The... More

Hotel was pretty good. The breakfast was very good. Diffferent types of cerals, coffees,Juices fruits. Ambience was good. Every day you visit your room you will see it clean. I came here for a business visit. But experienced with poor plumbing. But the technician came in 5 mins. Overall service was good. I liked the view from my room. I... More

Nice hotel, great location. Recently updated bathroom with granite countertop, and top notch bedding. Unfortunately housekeeping staff did not clean carefully. Our hotel room looked very nice but we found an empty sports drink bottle on the floor near 1 of the 2 double beds, and M&Ms on the floor near the floor lamp. Other large chunks of snack crumbs... More

This hotel's rooms are not up to Sheraton standards. The hotel itself is centrally located, the staff friendly and competent but my room was dirty, dusty and not at all what I expected. The carpeting was filthy, all furniture covered in dust, and I had to call down to get my bathtub cleaned on arrival. Even the in room coffee... More

We attended a meeting last weekend at the Sheraton on Capital Square in Columbus, Ohio. This was the former Hyatt on Capital Square. The hotel shows its age and the new management, I suppose, is struggling to bring the hotel back to its original style. We were struck by the poor state of plumbing - dripping lavatory and difficulty regulating... More

The rooms are attractive and the location is excellent. But the from-other-room noise in my room(s) wrecked my stay. My initial room was part of a three room suite (I was traveling alone and had not requested any connecting accommodations). As I staggered, exhausted into my room at 10PM - I could clearly hear the phone conversation in one room... More

Friendly staff, nice beds, decent sized rooms and good capitol view. The property was recently updated but need more upgrades. The shower is impossible to turn on. The front desk said they get 20 calls per day. You have to pull the handle straight out even though you think you are going to rip the handle out of the wall.