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Hampton Inn & Suites Columbus Polaris

2.5 of 5
8411 Pulsar Place, Columbus, OH 43240
Hotel amenities
Hampton Inn & Suites Columbus Polaris
Ranked #5 of 138 hotels in Columbus
4.5 of 5 stars 86 Reviews
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86 reviews from our community

    Trip type
Traveller rating
    66
    14
    3
    2
    1
Date Rating
Fullerton, California
Senior Contributor
39 reviews 39 reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 7 May 2012

This is my second time staying at Hampton inn & Suites Polaris location. The hotel is the same as i remembered it. Same great big room and i enjoyed their breakfast offering there. The hotel itself still looks clean and new with no sign of wear. It's nearby many retail and food establishments (Polaris Mall) and there are a lot... More

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SW, Ohio
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 24 April 2012

We were in town for a visit to The Columbus Zoo and decided to stay at this Hampton Inn. Check in was easy, the king room was decent sized. There was an unsightly stain on the chair but rather than complain, we decided to just ignore the chair. The bathroom was huge with a stall shower. Plenty of warm water,... More

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Deedee DeCoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
16 May 2012

Thank you so much for chosing us during your visit to the Columbus Zoo. It is such an asset to our hotel being so close and such an easy drive to the zoo. I apologize that we missed this housekeeping issue in your room, we never want that to happen. I 've shared your comments with our team so that... More

Aid, Ohio
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 23 April 2012

This is a good choice in the Northern Columbus area. The front desk staff was very welcoming and helpful. The hotel had a power outage that damaged the pool pump and a member of the front desk staff took the time to call me early on the day that I would be arriving on my cell phone to inform me... More

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Deedee DeCoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
16 May 2012

Thank you for sharing your review of our hotel here. I am glad to report that the hotel fully recovered from that terrible storm, very quickly. Our desk and reservation agents are always happy to help with directions to help you navigate the growing Polaris area. Take care and we hope to see you again soon. Deedee More

Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 19 April 2012

Stayed 2 nights at the end of March for a weekend get-away in a king bed suite. The room was clean and had plenty of space. The comfy bed, sofa, and swiveling TV made for a relaxing stay, as did the variety of nearby restaurants and stores. Breakfast was typical Hampton fare, but was maintained wonderfully by the attendants. Additionally,... More

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Deedee DeCoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
20 April 2012

I am so pleased to hear you enjoyed your weekend getaway and that you chose to spend it with us. Polaris is close to so many great things, it is perfect when you are looking for a couple days away. I hope you feel free to contact me the next time you are in town. We always have great suggestions,... More

Madison, Indiana
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 16 April 2012

My husband and I stayed in a king room at this hotel 4/14 overnight. The bed was comfy and the room was a decent size. The kicker was the bathroom - it was great! A beautiful, large vanity area and a good sized walk in shower! Check in was easy and the staff was very courteous and friendly. The only... More

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Deedee DeCoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
18 April 2012

I am really glad to hear you enjoyed your stay and that you will be back. We do want to do a better job with our breakfast offering. I will share you comments with our managers and food service team members so that we can work on this. We look forward to seeing you again! Take care, Deedee More

St. Louis
1 review
5 of 5 stars Reviewed 11 April 2012

I stay at this hotel everytime I make a business trip to Columbus (which has already been multiple stays this year). The staff is great and are always accomodating. Anna and Mindi always do their best to make me feel at home which is always something to look forward to based upon my extensive travel. I would recommend this hotel... More

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Deedee DeCoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
18 April 2012

Thank you so much for the postive feedback! I hope you will continue to let us know how we can keep you coming back! We will continue to do our best to make us your first choice in Polaris! Take care, Deedee More

funkydude.23
1 review
5 of 5 stars Reviewed 9 April 2012

This has been the best hotel I have stayed at. The staff is extremely friendly, especially Anna. They know how to take care of the customers and I will definitely be back!!!!

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Deedee DeCoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
18 April 2012

We do appreciate the time you took to share your experience at our hotel with the tripadvisor community! Our team members are truly dedicated to making you feel welcome and well cared for. Please always feel free to let us know how we can better accomodate you. Take care, Deedee More

1 review
2 of 5 stars Reviewed 6 April 2012

I have stayed at this property in the past and it was great. Im not sure what has happened since then, but the level of service has decreased dramatically. I was greeted by two girls at checkin (Anna and Mindy I think?) Their "version" of guest service leaves a lot to be desired. They were more concerned about having a... More

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Lebanon, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

I stayed with my 3 kids in April 2012. Staff was friendly and knowledgeable and check in was quick with fresh baked cookies nearby. Our room had 2 queen beds and was very clean. Not a lot of extra room to move around in with just enough room for a chair between the bed and window. Breakfast in the morning... More

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Deedee DeCoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
6 April 2012

We are very concerned about your experience at the pool. Our Maintanence staff are investigating to see what could have been the cause this sort of situation you described. We do monitor our pool chemicals very closly through out each day. We are fortunate that you shared this information so that we can look into it. Thanks so much for... More

Belleville, Michigan
Top Contributor
61 reviews 61 reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 11 March 2012 via mobile
1
person found this review helpful

This hotel is located close to dozens of restaurants, plenty of shopping, and right off the highway. The rooms were up to date and clean. I also noticed the room I was in was quiet. I am a light sleeper so I notice doors closing and other sounds. I stay in Columbus often and I think I found my new... More

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Deedee DeCoito, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review
13 March 2012

Thank you so much for sharing your positive experience here. I would love the opportunity to find our how we could make your experience with us perfect and recieve your feedback in person. I hope you will look for me during your next stay. Take care, Deedee More

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Additional Information about Hampton Inn & Suites Columbus Polaris

  • Hampton Inn Columbus
  • Columbus Hampton Inn
Address: 8411 Pulsar Place, Columbus, OH 43240
Price range (per night):* 107 AUD - 161 AUD

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