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Residence Inn Columbus Downtown

3.0 of 5
36 East Gay Street, Columbus, OH 43215
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Residence Inn Columbus Downtown
Ranked #11 of 138 hotels in Columbus
4.5 of 5 stars 81 Reviews
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81 reviews from our community

What travellers say about this hotel
  • Bank building(7)
  • Very nice(7)
  • Hotel room(4)
Traveller rating
    44
    27
    4
    4
    2
Only show reviews for Family (14) | Couples (21) | Business (33)
Date Rating
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

Sweet deal on priceline $50 a night for Memorial Day weekend. Great location. Nice place!!! I'd stay here again!!

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Cincinnati, Ohio
Top Contributor
77 reviews 77 reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

We stayed her when we walked in the Komen Race for the Cure in May. The location could not have been better. There were 4 - 5 dining choices within a block. Sugardaddy's brownies is on the next block. Saturday night we walked around the corner to Mitchell's Steakhouse - great food. The hotel only has valet parking which is... More

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See 2 more reviews by Rosebud for Columbus
Columbus, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2012 NEW

My husband, daughter and I stayed overnight on May 4th at the Residence Inn Columbus Downtown for the Cap City Marathon. We are local, but staying downtown makes it easier for a race. Great service from valet to breakfast in the vault! The room was clean, spacious and quiet. The location is convenient to Columbus Commons and a short walk... More

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See 2 more reviews by VryInsightful for Columbus
Toronto, Ontario, Canada
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 May 2012

This is not your typical Residence Inn in that it in an old bank building. There are only 11 rooms per floor and they are large and modern with the usual Residence Inn kitchen. Incredibly fast wireless internet access was a huge and unexpected bonus. The lobby is in the old banking lobby, but most of the space on the... More

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eCommerce Department, Manager at Residence Inn Columbus Downtown, responded to this review
23 May 2012

Jim E, Thank you so much for taking the time to write a review about your experience at our hotel and for recommending us. I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again! Yours truly, Robert Kennedy, General Manager More

dallas
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 May 2012

I rented a studio for five nights. The architecture of the old bank building is great, and the conversion to a modern hotel could not have been done much better. We asked if there were any plans to do anything with the portion of the bank that is off limits, and were told that the Residence Inn does not own... More

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eCommerce Department, Manager at Residence Inn Columbus Downtown, responded to this review
23 May 2012

DallasGlenn, Thank you so very much for writing a review. I am pleased you enjoyed your stay with us. We take a lot of care into our breakfast selection and I am glad you found it enjoyable. We look forward to see you again when you are in the area! Thanks again, Robert Kennedy, General Manager More

Columbus, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

I hosted a bachelorette party at this hotel a couple weekends ago and the service, the room and the experience was seriously perfect! I did not expect much from the hotel but Nate, who worked at the front desk was absolutely awesome and just added fun to our night. He graciously took lots of group pictures in the lobby after... More

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eCommerce Department, Manager at Residence Inn Columbus Downtown, responded to this review
23 May 2012

Ndonofrio, Thank you for your wonderful review and recommendation! I am glad you found your stay for your bachelorette party to be top-notch and relaxing. We hope you had a great time! The team is always happy to help with dinner and local suggestions; thank you for recognizing Nate – it made his day! We look forward to seeing you... More

Sandusky, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

Well folks, I was on a trip with my daughter, little grand daughter, and friend for 3 day business trip. When we pulled up, a young valet came out and gave me my ticket and asked for the keys, but then immediately went to a car behind us that had just pulled up and took care of them. In the... More

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Kaysville, Utah
Senior Contributor
36 reviews 36 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 May 2012

I stayed here for 2 weeks on business and had a great experience. The staff is very friendly and helpful, the rooms were very clean and the location for my needs was perfect. This building used to be a bank and they did a great job of keeping the original feel of the bank. The ornamentation inside and out was... More

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See 2 more reviews by Anne M for Columbus
eCommerce Department, Manager at Residence Inn Columbus Downtown, responded to this review
14 May 2012

Anne M, Thanks so very much for writing a review and submitting photos! I am pleased you enjoyed your stay with us. We take a lot of care into our hotel and I am glad you found it enjoyable. We look forward to see you again when you are in the area! Thanks again, Robert Kennedy, General Manager More

Canton, Ohio
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 April 2012

I stayed here this last weekend for a wedding down the street 4/21/12. It was a nice place, like all other Residence inns are, but the things that bothered me were when i first arrived. I pulled up for Valet parking got out of the car and no one came out, waited a good 5 mins or more. Standing by... More

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eCommerce Department, Manager at Residence Inn Columbus Downtown, responded to this review
14 May 2012

Justin S, Please accept my sincerest apologies for the issues you experienced during your recent stay and the level of service you received when trying to resolve the situation. I truly regret that we fell short of meeting the high standards we strive to achieve, and that every guest deserves. Please know that I have personally addressed our team and... More

Knoxville
Senior Contributor
34 reviews 34 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 23 April 2012

Hotel is an old bank and conveniently located within a 10-minute walk to the Arena district where the restaurants and bars are located. Approximately a 1-mile trek to the Columbus Convention Center. Very courteous staff and helpful at check-in. Rooms are average (all have kitchenettes). We had multiple issues in 2 separate rooms with the television reception that they eventually... More

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See 2 more reviews by atjr1 for Columbus
eCommerce Department, Manager at Residence Inn Columbus Downtown, responded to this review
14 May 2012

Atjr1, Thank you for taking the time to share your comments on our hotel, I regret that you did not have a good experience with us and sincerely apologize for all of the above. All feedback is valuable to us so that we can perfect our guests’ experiences and again, I greatly appreciate you taking the time to share yours.... More

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Additional Information about Residence Inn Columbus Downtown

  • Residence Inn Columbus
  • Columbus Residence Inn
Address: 36 East Gay Street, Columbus, OH 43215
Price range (per night):* 146 AUD - 257 AUD

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Residence Inn Columbus Downtown
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