Due to unfortunate circumstances me and my fiancé stayed here. We got here late evening.. Hallway smelled of marijuana got into the room its your typical room which was expected due to price. What was not expected was the loud talking and slamming of doors throughout the night. Next morning hallway still smelled of marijuana and children could be heard... More

We thought the hotels was very good, the rooms were clean, breakfast could have been better, but overall it was a good stay..... The Thai Lagoon was very good, we had the Chicken Pad Thai. The sports club was very nice, pool was nice and clean, the water was great, the weight rooms were excellent. We had a Non Smoking... More

I would never stay at this hotel again. We were told that it is near OSU and it is a $30 cab ride to the university. There are no restaurants or anything else for that matter that is walkable from the hotel. We were told that there is free breakfast.. Well there is NO breakfast on Monday and when they... More

We had a non-smoking room on the second floor. There were smoking rooms below us on the first floor. We smelled smoke something awful our entire stay. On the positive side, the indoor pool and hot tub were nice. My wife took advantage of the indoor track above the pool. The employees were friendly and polite. They offered an acceptable... More

I have used this hotel several times. The evening front desk clerk has been efficient and great customer service. Have never eaten at the hotel so I can't speak to the quality or value. Will continue to stay here!

Have stayed at this location in the past; however, the neighbourhood is in decline - witnessed by the added security guards outside the Giant Eagle next door and the 'drive through' only at the Tim Horton's in the evening. The hotel needs security and staff educated in emergency procedures. Imagine a 'soccer style' riot outside the front door, broken window,... More

We arrived Thursday afternoon and the desk clerk was very helpful and welcoming to the hotel. I found the room to be comfortable and just what we needed for our stay. The microwave and fridge were perfect for me and my children. I did find that the pool was more for adults than children so we only visited it once..I... More

First let me say that I am not a picky traveler. There are only two things I need from a hotel: safety and quiet. Unfortunately, I did not have either of these during my stay at the Best Western. I planned a fun weekend getaway for my sister and I, and I knew we made a mistake as soon as... More