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Courtyard by Marriott Columbus Downtown

3.0 of 5
35 West Spring Street, Columbus, OH 43215
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Courtyard by Marriott Columbus Downtown
Ranked #61 of 138 hotels in Columbus
3.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    11
    16
    22
    5
    7
Date Rating
Atlanta, Georgia
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 16 April 2012

Stayed here for couple of nights. Room was spacious with good size bathroom. I got the road side room and lots of noise. No proper insulation. The wall outlets were not working properly. Good internet service. There is $19 fee for valet service. Overall, Just OK hotel.

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Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed 14 April 2012

The beds are old/"marshmallow" quality! Rooms need updating. Breakfast is poor...oatmeal unappetizing, i.e., water; coffee is not good (I call it 1-bean coffee); OJ seemed watered down, etc. Breakfast was understaffed. Workers were trying to keep up w/ guests. They were trying their best, please note. (Parking is $19 per 24 hrs...to b expected for downtown.) Bottomline-> Do not stay... More

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Roodhouse, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 April 2012

We stayed overnight, on our way to Washington DC and that was enough! First off, there is no parking there: You can PARK in the parking lot next door, not real convenient or you could pay $20 for valet parking...ah no not for an overnight stay! Upon arrival, we were told the pool area was closed for a whole month.... More

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ohio
Senior Contributor
31 reviews 31 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 5 April 2012

We stayed here for a cheer competition. I try to always book Marriott properties because their standards are high. The lobby was fine. My only problem was the drunk loud patrons in the bar area we had to walk by in order to get to the elevators. The pool was closed for renovations, sad kids. Our room was old. I... More

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Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 31 March 2012

We stayed at this hotel for three nights while visiting our son at Fort Benning. First impression of the lobby was that it was a very nice hotel which it is. Just a few things kept it for being great. Only one working elevator and thst was sometimes questionable. The plumbing needs work. Toilets and sinks drained slowly. We contacted... More

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Jeddah, Saudi Arabia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 20 March 2012 via mobile

Had to be there for the Arnold classic. Due to the event, the prices were very high. Staff were very helpful and friendly but not much services available other than breakfast. If u are just looking for clean room to stay close to the convention center go there

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Kelly Ann McMillin, Manager at Courtyard by Marriott Columbus Downtown, responded to this review
27 March 2012

Thank you Simsim64 for your review and choosing the Courtyard Columbus Downtown for the Arnold Classic! We greatly appreciate your business and taking the time to share your comments. Yours truly, Robert Wallis, General Manager More

US
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 March 2012

Pros: proximity to downtown, access to major freeways, brew pub around the corner, room/bed was comfortable and had adequate space. Cons: could hear everything going on with the couple in the next room, who had no intention of spending their night sleeping. Tired enough to tune it out for a couple of hours, sleep quality rating would have been higher... More

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Kelly Ann McMillin, Manager at Courtyard by Marriott Columbus Downtown, responded to this review
23 March 2012

Thank you NotASurfer for your candid review; we love hearing from our guests and appreciate your comments and feedback. Best regards, Robert Wallis, General Manager More

Dayton, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 March 2012

Fire alarm went off, had to travel down 3 flights of stairs only to find out false.Staff thought it was funny. Room was not what we booked and we ended up having to pay extra for a room change.Never again.

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Kelly Ann McMillin, Manager at Courtyard by Marriott Columbus Downtown, responded to this review
19 March 2012

Dear Debra A, We appreciate hearing from you and taking the time to share your comments. Thank you for bringing your concerns to my attention. I will be looking into this further since this is not appropriate behavior of my team. Your business is important to us and hope this does not deter you from using Courtyard in the future.... More

Lakewood, Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 March 2012
1
person found this review helpful

The staff was amazing, from helping us with luggage, drawing maps, making change so I could get out of another parking garage that required exact change, even bringing us two cold bottles of water out of nowhere when we were just sitting in the lobby chatting. A cute, smaller, older hotel and we loved it. Walking distance to Arena District... More

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Kelly Ann McMillin, Manager at Courtyard by Marriott Columbus Downtown, responded to this review
6 March 2012

Thank you FunTimes2012 for your review and recommendation! We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Yours truly, Robert Wallis, General Manager More

Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 January 2012

We stayed here for New Year's Eve. I couldn't have asked for a better place. The location is walking distance to restaurants and events. The staff was excellent and the room was quiet and comfortable. The valet parking guys were the best!

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Kelly Ann McMillin, Manager at Courtyard by Marriott Columbus Downtown, responded to this review
16 January 2012

Thank you for your review and recommendation Pjjepnick! We greatly appreciate your business over the New Year’s Eve holiday and taking the time to share your comments. We look forward to seeing you again! Yours truly, Robert Wallis, General Manager More

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Additional Information about Courtyard by Marriott Columbus Downtown

  • Courtyard Columbus Downtown
  • Courtyard Columbus
  • Columbus Marriott
  • Columbus Courtyard
Address: 35 West Spring Street, Columbus, OH 43215
Price range (per night):* 155 AUD - 207 AUD

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