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All 138 Columbus hotels »

Hilton Columbus/Polaris

3.5 of 5
8700 Lyra Drive, Columbus, OH 43240
Hotel amenities
Hilton Columbus/Polaris
Ranked #7 of 138 hotels in Columbus
4.5 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    45
    24
    4
    2
    4
Date Rating
New York, NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW

I've stayed here on a few occasions for business meetings, and every visit is just as great as the last. On my first say, there was a huge group of us spending several nights and we arrived pretty late on a Sunday evening. My one co-worker was booked at a different Hilton (the Garden Inn) by mistake, but the Garden... More

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Hanover, Pennsylvania
Top Contributor
54 reviews 54 reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 14 May 2012

I stayed here for two nights due to business meetings being held onsite at this hotel. Everything was perfect and I mean everything. The hotel catered our entire event, breakfast, and lunch two days and a formal dinner. The food was outstanding. Not your normal bland tasteless buffet set up, the food was really good. The dinner was amazing with... More

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Nancy Howard, Director of Sales at Hilton Columbus/Polaris, responded to this review
22 May 2012

Thank you so much for taking time to write a review on our hotel. We truly appreciate feedback from our hotel guests. We do take pride in the customer service we provide at our AAA Four Diamond Hotel. I will definitely share your comments with the entire hotel staff. They really enjoy hearing about what a great job they are... More

Toledo
1 review
3 of 5 stars Reviewed 11 May 2012

The hotel is very nice and clean. The rooms are not spacious but they are fine. The staff was nice but there is no one helping with bags when you check in. There is lots of staff at registration but no where else. The concierge lounge is closed on the weekend. We were told we were getting a free breakfast... More

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Nancy Howard, Director of Sales at Hilton Columbus/Polaris, responded to this review
22 May 2012

Dear Reviewer, First I would like to apologize for the miscommunication about Executive Lounge and complimentary breakfast. Our lounge is always closed on the weekend and we try to communicate this in several places on our website and our reservation call center. So I do apologize if you did not find this information prior to staying with us. Customer Service... More

cincinnati, oh
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 30 April 2012

We stayed at the Hilton Polaris for 2 nights for a conference this weekend. The rooms and conference areas were great and had no complaints on the look of the exterior or interior (maybe it's newer?). There were a lot of kids using the pool area and I think this would be a great stop for any family traveling on... More

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pittsburgh
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

This hotel is what I would consider a benchmark for all hotels to try to mimic. The lobby has a beautiful fire feature and the staff was welcoming and efficient! The room itself was spacious and had a functional layout and included interesting art. The bathroom was amazing. The granite counter tops and tiled shower made me feel as though... More

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Washington, DC
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Stayed here for one quick night. Free hotel shuttle from the airport. Suburban hotel. That's shorthand for the rooms are huge, as are lobby and restaurant areas. Staff helpful and friendly. In short walking distance to a big mall. The hotel seemed fairly new. Great glass shower. Super clean.

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Very nice hotel. Very clean. Good location. Efficient staff. My only complaint is that the HVAC was noisy. I could not get it to be quiet and wound up turning it off at night to go to sleep. Otherwise stay was fine. The restaurant was good for lunch and dinner, but avoid the pancakes in the morning (not very appealing).

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Akron
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 9 April 2012
2
people found this review helpful

Wife & I went to Columbus for an overnight getaway. Found the rates at this Hilton very reasonable. Good service from staff, very nice room. We had the buffet breakfast in the hotel restaurant the next morning. Very good food, service by Ben our waiter was excellant! Convenient location. Hotel is within walking distance of the Cheescake Factory and a... More

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Wilmington, Delaware
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 April 2012
2
people found this review helpful

Hilton - Polaris is a solid, consitent "business" hotel located in a major retail hub in north Columbus. Rooms are large, clean and well turned out. The staff is friendly and helpful. The hotel has all of the 'usual" amenities - pool, lounge, gym, business center, meeting facilites and I think that there is a spa there as well. There... More

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Ohio
Senior Contributor
28 reviews 28 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

I have stayed at this hotel about 10 times in the past few years. I just love this hotel. The rooms are always clean and comfortable. I book the suite with the parlor which have been located at the end of the hall. There is no noise at all which is very important to me. The beds are comfortable with... More

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Additional Information about Hilton Columbus/Polaris

  • Hilton Columbus Polaris
Address: 8700 Lyra Drive, Columbus, OH 43240
Price range (per night):* 149 AUD - 236 AUD

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