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Red Roof Inn and Suites Columbus - W. Broad

2.5 of 5
4530 West Broad Street, Columbus, OH 43228 (Formerly Holiday Inn Express Columbus-West Broad Street)
Hotel amenities
Red Roof Inn and Suites Columbus - W. Broad
Ranked #57 of 138 hotels in Columbus
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    3
    10
    4
    2
    2
Date Rating
Cleveland, OH
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Stayed one night in April, 2012 - very close to Doctor's Hospital. Stayed based on other positive Trip Advisor reviews and was not disappointed. I would prefer to stay at a “nicer” chain, but this Red Roof is much better than similar hotels in this star category. Check in was quick and painless, and I had no need to contact... More

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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 April 2012

Stayed here overnight during our drive to another destination. We were pleasantly surprised with the comfort and cleanliness of the room. We really loved the bathroom, which had late model upgrades. Definitely loved the four large mirrors in the bathroom as well. Even the towels were housed in a sleek, modern, mahogany wood square design. The bed and TV were... More

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i0735, Owner at Red Roof Inn and Suites Columbus - W. Broad, responded to this review
26 April 2012

Thank you for taking the time to write a review about our hotel for the world to see! Yes many of our guests love our bathrooms and with it being recently remodeled we were striving for more of a modern and elegant look. I am glad that you gave a greatly detailed description of the bathroom because a picture is... More

clayton, nc
1 review
5 of 5 stars Reviewed 22 March 2012

This hotel is a great value for the money! Hotel staff was extremely helpful and courteous. Room came with a fridge, and microwave, a rarity at this price range. Room was large and clean. For breakfast the biscuits and gravy were great, would have liked some fresh fruit but definitely don't expect it for the price of the room. Only... More

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i0735, Owner at Red Roof Inn and Suites Columbus - W. Broad, responded to this review
26 April 2012

Thank you for sharing your experience with us and for the rest of the potential guests. I am very glad that you enjoyed your room and found that you got more than what you expected with the value you paid. That is our mantra here at Red Roof W. Broad, we want to stay as cheap as possible because we... More

Portland, Michigan, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 March 2012
1
person found this review helpful

I booked this room through Priceline and received a confirmation that I had reserved a non smoking room for a total cost of $123.18. When I arrived I was given a room on the smoking floor. I argued with the desk clerk as politely as possible that I should have a no smoking room. I suggested that I should receives... More

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i0735, Owner at Red Roof Inn and Suites Columbus - W. Broad, responded to this review
26 April 2012

Dear Patrick, I am sorry for your experience here at our hotel. Although we do offer a certain amount of smoking rooms (Only six rooms) the rest of our rooms are non smoking. With that being said, your room was on the third floor where all of our smoking rooms are located, however those rooms are the last six rooms... More

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Senior Contributor
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Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 18 January 2012
3
people found this review helpful

I Checked into the hotel after 10PM and asked the night clerk if they had a business center in order to print my boarding passes for the next day. She told me that the business center and fitness center are closed fron 10PM until 8AM. This is the only hotel that I have ever stayed at that I could not... More

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Wooster, Ohio
Senior Contributor
28 reviews 28 reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 October 2011

We only stayed at this hotel one night, however look forward to our next trip to Columbus to enjoy this hotel again. The clerk was great upon checkin, it was quick and efficient. Having an indoor heated pool was an added bonus, as we love to take a dip before bed. The room was extremely clean and spacious. Love that... More

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i0735, Manager at Red Roof Inn and Suites Columbus - W. Broad, responded to this review
21 October 2011

Danielle, From the Red Roof Inn Columbus W. Broad staff members, Thank You! Your review is the epitome of what we stride for. We are continuing to make updates to our hotel to make guests like you show that you are getting more than what you paid for. We look forward to seeing you again in the future! More

Vandalia, Ohio
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 September 2011

When we arrived the gentleman at the counter did not even bother to get up from his chair to greet us. Soon he was on the phone with housekeeping and the manner in which he interacted with fellow employees was very inappropriate. Due to interruptions, etc it took eleven minutes for him to check us in. We were given a... More

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i0735, Manager at Red Roof Inn and Suites Columbus - W. Broad, responded to this review
12 September 2011

First off I would like to apoligize to this guest. Most economy brand hotel's choose not to serve a great breakfast. Here at this independently owned Red Roof Inn we choose to go above and beyond to not only have breakfast, but to also include hot items, something you will NEVER see at many other hotels in our area. On... More

Warren, Ohio
1 review
4 of 5 stars Reviewed 30 August 2011

My wife and I stayed over on Aug. 28th and we were pleased at how well this facility is managed. The room and common areas were clean, the staff knowledgable and friendly and the location had great access to main arterials. We will use this facility again.

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i0735, Manager at Red Roof Inn and Suites Columbus - W. Broad, responded to this review
12 September 2011

Thank you for your review. It is very important to us that customer give feedback so that we may make any changes if needed. Management is certainly appreciative about this review but all the credit goes to out our other departments at the hotel. We hope to see you again soon in the future! More

Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 14 August 2011 via mobile

Stayed here on a trip going West on I-70. Had a wonderful stay at a great value. Pros: -Value. Room was comparable to a 120 dollar a room hotel at about half the price. -Room was large and well appointed; great linens, bath amenities and granite bathroom. -Very clean lobby, room and bathroom. -Very nice continental breakfast that didn't leave... More

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i0735, General Manager at Red Roof Inn and Suites Columbus - W. Broad, responded to this review
12 September 2011

We like to thank you for your review of our hotel. Your pros are on point about our hotel and your only con will soon be resolved. Our area is being rejuvinated day by day and I find new restaurants coming into the area. The next time you visit us you will see a sigificant change and we hope you... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 6 August 2011

my stay was a large sucsess,in large part because of Bob the night guest service person. I have stayed in hotels for many years,and rarely do you find someone as helpful,and willing to go the extra mile as he is. KUDOS to you and to the hotel

Was this review helpful? Yes
i0735, General Manager at Red Roof Inn and Suites Columbus - W. Broad, responded to this review
13 August 2011

We are very grateful for your review. Being that you have stayed in many hotels in your past and to be impressed with our customer service is very honorable. We strive to exceed guest expectations when staying with us and with your comments, it seems we have. I will forward this review on to Bob who I am sure will... More

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Additional Information about Red Roof Inn and Suites Columbus - W. Broad

  • Holiday Inn Columbus
  • Columbus Holiday Inn
Address: 4530 West Broad Street, Columbus, OH 43228 (Formerly Holiday Inn Express Columbus-West Broad Street)
Price range (per night):* 72 AUD - 84 AUD

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Red Roof Inn and Suites Columbus - W. Broad
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