We booked this hotel on our second week in cleveland area. My husband was on a contract job. Marriott advertised on Kayak a 24hr "special rate" only two left!...it was unbelievably cheap. Well i booked it for the extent of our stay two weeks. On the morning of our check-in I confirmed our reservation. Front desk even told us the... More

I just stayed at the Residence Inn Downtown Cleveland on Friday, May 4th 2012. I booked the room for a bachelorette party and planned on staying with 3 other girls. Upon arrival, the room was so hot that it was almost unbearable - even after we turned the air down all the way. We asked the front desk to send... More

I stayed here with my family (husband and 2 year old) for 4 nights for a work/pleasure trip to Cleveland. To give context, we have traveled extensively around North America, Europe and Asia, and have stayed in a variety of hotels, from motels to 5-star luxury hotels. Overall, we have been very impressed with the Residence Inn in terms of... More

The hotel itself is outdated and not the cleanest with finger prints on the room and bathroom doors, and ripped and old carpeting etc. Besides that our room was very large and accommodating, the staff were all super friendly and helpful and the hotel seems to have everything you need for a pleasant hotel stay. That said, I don't believe... More

Excellent hotel. Only problem I had was with the long walk and 2 elevator rides to get to my room. Rooms are very clean, excellent cleaning staff. Very friendly staff and good food on the FREE breakfast bar.

The other reviews about the parking were correct, it is tight, and if you have a larger SUV it is dicey, we did manage to scratch our Enclave on one of the posts, but that being said, you really don't need to move your car. This hotel is within walking distance to everything.

Like other reviewers have noted, this hotel has seen better days. The rooms are unusually large for city hotel rooms, but the carpeting and furniture are dated. The bed was comfortable, but the bathroom was very small. The breakfast buffet and happy hour were good. The hotel is a few blocks from the baseball stadium and basketball arena, and a... More

I was invited to go to the Cleveland Film Festival and decided to stay at the Residence Inn for two nights. I had a great time. The staff was very nice and helpful; the room was clean and large with a small kitchen, separate living room wth sofa and two flat TV's. The Bathroom was large and European in style... More

Spent two nights at the Cleveland Residence Inn in late March. Some good, some bad, mostly really average. Good: Really great location. Building has real character. Big rooms - had a bedroom, a sitting area with a couch, and a little kitchen. Bad: Place is getting really rundown. Never really had anything good happen to me from a service perspective.... More