The WORST hotel we have ever stayed in. The room was filthy. The sheets were stained. The bathroom was disgusting. The only good thing I have to report is it did have hot water. My mother was at University Hospital after undergoing brain surgery. After a couple of days with no sleep we were beyond tired. Had it not been... More

I booked a room for my wife, daughter (she was going to the Cleveland Clinic), and sister-in-law after reviewing the pictures on line and talking to the reservations desk people. Everything seemed to be satisfactory. BUT, when they arrived at the hotel, it was TERRIBLE! The room smelled strongly of bleach (my wife is asthmatic), and nothing was as it... More

First off, the employees there seem to not care about your needs. My 3 friends and I got in the hotel room only to see stains on the floor and mattress. Curtains were half way on AND A HUGE CLUMP OF BLACK HAIR on the floor. There was no "Guest Services" book/pamphlet. We ordered a late night pizza since they... More

I planned an evening out with my husband & thought I would try and pinch some pennies on a hotel room. How bad could it be after a night of dinner and comedy at the Improv? BAD enough to end the evening and drive home. FYI: there is no rating available on this establishment by hotelguide.com I am presently trying... More

If you are looking for a place to catch some sleep that's affordable and located minutes from the Clevand Clinic (with a free shuttle service) this is it. No, it's not the Hyatt or the Intercontinental and if that's the quality you are looking for go ahead and pay 250.00 a night. If you're not on a champagne budget: the... More

I have traveled all over the country and have never stayed in such a filthy, disgusting, unfriendly place. I used this 'hotel' for a visit to Cleveland Clinic. That was my main focus while there, but I have to go back so now I have the time to realize what I was experiencing while there. They advertise free continental breakfast... More

For the price close to the Cleveland Clinic, you can`t beat it, not a place to bring the family but if you have business in Cleveland or if your going to the clinic I would recomend it, I will for sure stay there again, I was warned though by the taxi driver that dropped me off and by the Hotel... More

As we drove to the hotel from I-90 W, we were surprised at the number of shuttered buildings and closed businesses. Although it is near the university, the access route was disconcerting. I would not have walked outside in the evening. The staff was nice, but not very knowledgeable about local restaurants etc. The room was moderately clean but, the... More

There were roaches in my bed, when I went to complain the desk clerk was unresponsive. He told me that because I had been there 17 minutes instead of less than 15 minutes he could not refund my money. I called the next morning and spoke with the Manager, Peter who was also unresponsive. I have contacted the Cleveland Board... More