This is a standard Hampton Inn, with clean rooms, a modern feel, and all of the amenities you expect from this caliber of hotel. The woman working the front desk was nice enough to call a car for us (we were going to a local bar and didn't want to drive) and let us know when it was waiting outside....
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We are in Cleveland with family for our daughters graduation from Case Western Reserve Univ. We have 3 rooms for 3 nights and the staff has been great . We will return
Thank you for a great review. We are happy that you and your family were able to celebrate this exciting time at our hotel. Our team will be excited to hear the feedback. They work very hard to make sure no detail is overlooked. Please come back and visit us again sometime soon, we’d love to see you again!
Alisha...
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I had a very enjoyable stay at the Hampton Inn Beachwood. Appreciated both the business center and the free computer internet hook-up with my laptop. Breakfast was more than adequate; and I appreciated the newly remodeled breakfast. Convenient parking; free local phone calls, daily paper. The room was clean, comfortable, nicely sized, and a convenient bathroom. True, I received an...
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I can’t tell you how nice it was to see your review about our hotel. The staff will certainly appreciate your comments and it is nice to hear that there hard work pays off. I am glad that you had a chance to utilize the amenities we offer and that you enjoyed them. Feedback such as yours is what makes...
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Consistent with other reviewers findings, this hotel was newly renovated, clean and had very nice facilities. The room was larger than what I expected and nicely furnished including a very comfortable bed. Breakfast offering was decent. Compared to prices of other hotels in the area I would say this was a great value and I would choose to stay here...
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I appreciate you taking the time out of your day to send some flattering comments our way. We are glad to hear that you enjoyed our newly renovated lobby, we are very excited for our guests to see it. We take pride in the comfort of our beds and are pleased that you had a good nights sleep. I hope...
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Pros-Quiet, clean, nice breakfast selections, free & fast internet, safe, easy access to restaurants and highway, 24/7 workout room Cons-Housekeeping missed a few things in refilling the coffee condiments...but no big deal!
Thanks for the great review. Good to hear that you enjoyed our amenities of the hotel. We are sorry to hear that you did not get the refill of condiments during your stay, we will make sure this does not happen in the future. Housekeeping works very hard to make sure no detail is overlooked. Please come back and visit...
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Stayed here for two nights for daughters dance competition at Cuyahoga Community College Eastern Campus which is 5 minutes away. Stayed in a two queen room with sofa bed, fridge & microwave. Very large room, mirror and sink area are outside bathroom so two people can get ready at same time which is a big plus. Beds were comfortable, room...
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I can’t tell you how nice it was to see your glowing review about our hotel. The staff will certainly appreciate your comments about their friendly demeanor and I know they truly enjoy chatting with the guests and meeting new people. Glad to hear that our final steps in the renovation did not affect your visit, hopefully you can come...
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We stayed at the Hampton Inn Beachwood on 3/29/2012 and had a nice experience. The hotel is going through an update and is nearly complete. The rooms look updated, clean, and modern. The pool water was warm which is a positive since most indoor pools are pretty cold. Hot tub was also nice. As soon as we got into our...
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Reviewed 14 April 2009
Thank you for your great review and wonderful comments!! We just completed our lobby renovation! We are all so excited about it. We want our hotel to be a home away from home for our guests, so every part of the hotel is handled with care by our wonderful staff. However, I am sorry to hear that you did not...
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The room seemed clean and new and it was super quiet. The only drawback was the pool closed at 10 pm on a Saturday.
Thank you for taking the time to review our hotel! Our housekeepers take pride in making sure our rooms are clean and fresh for every guest, and we’re glad that you noticed. However, I am sorry to see that you were hoping to use the pool later on Saturday. We close our pool at 10PM to help keep the noise...
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STAY ONE NIGHT,CHECK IN,HAD PREPAID IN ADVANCE,DESK CLERK,HELD US UP FOR AN HOUR! it was in the computer system,Desk clerk don't know what they are doing! I HAD my children and grandchildren there,they love to swim,it was a lot of kids there in other rooms they threated to shut the pool down! only one worker there all night! no towels....
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Gwendolyn M,
Thank you for being honest about your recent stay with us! We take every comment from our previous guests very seriously. I do apologize for the confusion when checking in that afternoon. Normally when guests book advanced purchase reservations, we receive an alert from the system and then I adjust the reservations so it is ready upon your...
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Despite the reno in the lobby lounge, the hotel was clean with friendly staff. Facilities were great with the indoor pool/hottube/workout room. A major plus was the Bahama Breeze restaurant just steps away from the hotel..what a treat!
Thank you for taking the time to write a review about our hotel! We are glad to hear that the renovations did not interrupt your stay at all. The Bahama Breeze is a wonderful restaurant, and we are lucky it is so close for our guests! I hope you will get the chance to come back to our hotel to...
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68 Reviews
57 Reviews
