The staff at this hotel are pleasant and courteous. While I was staying here the hotel was under construction, yet, the noise was kept under control at night so we could sleep. This is a good basic hotel. Some details were missed and that was bit disappointing - room was not opened up with the air turned on before my... More

Overall good value. The hotel staff is very nice and the rooms are a very good size and quiet. Beds are very comfortable. All rooms are clean. The pool is small in size so if there are many families staying at the hotel with little children it does get pretty busy down there. The managers reception was nice with free... More

When we travel with the kids, we tend to stick with Hampton Inn and Homewood Suites. As a treat we booked an Embassy Suites during our roadtrip through the midwest. The front desk staff were average. Nothing over the top. The breakfast was disappointing. On a Monday morning, it was scheduled to end at 930 am. By 9 am, they... More

Stayed here while visiting son at case western. Clean, comfortable place, with very helpful staff. Breakfast included in price. Would definitely stay here, though not for the breakfast! Hotel is well located in a safe area just outside cleveland. Close to a lot ofeating places and malls.

This is a larger older hotel well past its prime. They are updating it and it was under construction when i was there which was an additional problem but one that is understood. It would be nice if they could note that the hotel is under construction as you book it, not as you arrive. Our room was a two... More

Good Highway Access. Easy to fine. Inexpensive. @ rooms so it is good for families. Minikitchen is convenient. In house restaurant good gym and spa. Nice lobby No free in room internet:( Would return. 20 minutes to downtown. Easy ride to the airport

This was a great hotel if you are doing business on Beachwood, it has stores and restaurants close by and the selection for Breakfast and Snaks is great at the hotel. The rooms are very large and they are not noisy. Great Location

This is a nice hotel in Beachwood, Cleveland. The staff was very friendly, they have a shuttle service to help you around within the local vicinity. The rooms / suites are nice, clean & comfortable, & fairly modern. Would love to go back again.

Overall, this hotel was fine. We needed a Suite and it served our purpose. It seemed like many things were done on a budget--the manager's reception (happy hour) and breakfast; the decor needs updating, and the pond looks a little past its prime. I've stayed at nicer Embassy Suites locations, so this was disappointing. But, as I said, overall, it... More