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All 11 Beachwood hotels

Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood

3.5 of 5
3775 Park East Drive, Beachwood, OH 44122
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Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood
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Ranked #3 of 11 hotels in Beachwood
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139 reviews from our community

    Trip type
Traveller rating
    69
    38
    15
    8
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Date Rating
Dublin, United States
1 review
1 of 5 stars Reviewed 11 June 2013

Will be noisy and dusty until September 2013. Heavy duty construction work begins at 8 am and ends at 6 pm on weekdays. Common areas are torn up with dirt and debris within barrier walls. View from inside hotel is not asthetically pleasing.

Review collected in partnership with Embassy Suites Hotels

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Melbourne, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 June 2013

The staff at this hotel are pleasant and courteous. While I was staying here the hotel was under construction, yet, the noise was kept under control at night so we could sleep. This is a good basic hotel. Some details were missed and that was bit disappointing - room was not opened up with the air turned on before my... More

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Portage, United States
1 review
4 of 5 stars Reviewed 1 June 2013

Overall good value. The hotel staff is very nice and the rooms are a very good size and quiet. Beds are very comfortable. All rooms are clean. The pool is small in size so if there are many families staying at the hotel with little children it does get pretty busy down there. The managers reception was nice with free... More

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Delaware
Top Contributor
111 reviews 111 reviews
27 hotel reviews
Reviews in 58 cities Reviews in 58 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 30 May 2013

When we travel with the kids, we tend to stick with Hampton Inn and Homewood Suites. As a treat we booked an Embassy Suites during our roadtrip through the midwest. The front desk staff were average. Nothing over the top. The breakfast was disappointing. On a Monday morning, it was scheduled to end at 930 am. By 9 am, they... More

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Steve M, General Manager at Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood, responded to this review
6 June 2013

Thank you for your comments and feedback regarding your recent stay. I apologize if you felt rushed during breakfast. I will follow up with our breakfast attendants to ensure all guests are given ample time to finish their meal. I am very excited about the multi-million dollar renovation currently in progress and hope you have the opportunity to stay with... More

acton, United States
1 review
5 of 5 stars Reviewed 27 May 2013

Stayed here while visiting son at case western. Clean, comfortable place, with very helpful staff. Breakfast included in price. Would definitely stay here, though not for the breakfast! Hotel is well located in a safe area just outside cleveland. Close to a lot ofeating places and malls.

Review collected in partnership with Embassy Suites Hotels

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Beaufort, South Carolina
1 review
2 of 5 stars Reviewed 25 May 2013

This is a larger older hotel well past its prime. They are updating it and it was under construction when i was there which was an additional problem but one that is understood. It would be nice if they could note that the hotel is under construction as you book it, not as you arrive. Our room was a two... More

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Steve M, General Manager at Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood, responded to this review
6 June 2013

Thank you for your comments and feedback regarding your recent stay at the Embassy Suites Beachwood. I apologize if you found it difficult to locate a bellcart, we have a total of 5 bellcarts on property and it is usually not a problem to find one. I'll follow up with the staff to ensure we are retrieving them from the... More

Severna Park, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 23 May 2013

Good Highway Access. Easy to fine. Inexpensive. @ rooms so it is good for families. Minikitchen is convenient. In house restaurant good gym and spa. Nice lobby No free in room internet:( Would return. 20 minutes to downtown. Easy ride to the airport

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Beachwood, United States
1 review
4 of 5 stars Reviewed 22 May 2013

This was a great hotel if you are doing business on Beachwood, it has stores and restaurants close by and the selection for Breakfast and Snaks is great at the hotel. The rooms are very large and they are not noisy. Great Location

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Mumbai
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 May 2013

This is a nice hotel in Beachwood, Cleveland. The staff was very friendly, they have a shuttle service to help you around within the local vicinity. The rooms / suites are nice, clean & comfortable, & fairly modern. Would love to go back again.

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Newport, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2013

Overall, this hotel was fine. We needed a Suite and it served our purpose. It seemed like many things were done on a budget--the manager's reception (happy hour) and breakfast; the decor needs updating, and the pond looks a little past its prime. I've stayed at nicer Embassy Suites locations, so this was disappointing. But, as I said, overall, it... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Steve M, General Manager at Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood, responded to this review
22 May 2013

Thank you for your candid and honest feedback. I'm glad to hear we met your needs and pleased to share with you that the hotel is preparing for an extensive renovation to update the atrium, restaurant, all public and meeting spaces as well as all 216 suites. The renovation is scheduled to be completed the end of September. I hope... More

 
 
 
 
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Additional Information about Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood

Also Known As:
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland
Beachwood Embassy Suites
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Address: 3775 Park East Drive, Beachwood, OH 44122
Phone Number:
Region: United States > Ohio > Beachwood
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Beachwood
#3 Business Hotels in Beachwood
Price range (per night): $145 - $262
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Embassy Suites Beachwood Hotel featuring spacious two-room suites, complimentary cooked-to-order breakfast and a complimentary Manager’s Reception 7 days a week. We are conveniently located near many local attractions including the Maltz Museum of Jewish Heritage, Great Lakes Science Center, Rock and Roll Hall of Fame, Greater Cleveland Aquarium and downtown Cleveland Ohio. ... more   less 
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