I went to Peppers for an overnight getaway with my troubled Teen daughter .We had a villa which was so peaceful,clean and modern .We strolled the shops, ate great food and had the best massage and water retreat treatment ever .The staff were friendly ,the food amazing and we felt like we had been away for a few days .Can't... More

Peppers hugely disappointing Our stay at Mineral Springs Retreat and Spa at Hepburn Springs was intended to be a special treat – it sounded wonderful from the website and printed brochures and we’d had excellent visits to other Peppers properties in Australia so we were confident we’d be impressed. On arrival we were given a lukewarm greeting when we said... More

We came to getaway after the suden loss of her husband Nath. The girls had the spar saunas and one hour masarge. I had a few drinks at the bar. we stated one night in a suit king bed and qyeen bed the service was soooo impressive the clenleness and comfort second to non. Will definatly stay again 12 out... More

We came for the Day Spa's healing waters and tranquility......we didn't realise the Hotel had been completely refurbished, let alone by Staurt Rattle.....wow what a fabulous surprise! Cannot fault our stay. With the Day Spa we were a little lucky as we had it to ourselves.....great steam room, detox box and one of the most impressive Saunas I have ever... More

We paid $1080 for a 3 night stay in the Terrace Room. We we're sold on the supposed luxury, food and service. Honestly it was an average room, the spa extremely basic, staff couldn't care less, food nothing special. We had to ask for a DVD player, the fridge in the room was useless, supposedly an eco saver, TV not... More

We recently stayed at Peppers Retreat and Spa at Hepburn Springs for a Christmas getaway. Peppers communication with us from the moment we placed our booking was outstanding. They called to advise of a restaurant closure due to Christmas but offered excellent alternatives as well as advising us of a 5 course Christmas lunch. My partner had a broken leg... More

Absolutely loved this hotel! Great renovations which were modern but still keeping the heritage feel. The staff were impeccable. Fantastic service which went far and beyond. I had a relaxing massage and they catered to my every need such as being extra cautious near my bad sunburn, paying extra attention to my lower back and using a beautiful lotion for... More

My family of eight recently stayed in The Villa Parma which has 4 bedrooms, upstairs has 2 very large rooms both with ensuites and 1 with a large oval spa bath both bathrooms are a good size. Downstairs is 2 much smaller bedrooms both with ensuites 1 with an oval spa bath and a very big bathroom the other no... More

I recently stayed at the Peppers Retreat and Spa at Hepburn Springs with my husband for our anniversary. The staff at Peppers were fantastic and very welcoming, nothing was too much trouble for them. They even gave us two compliementary glasses of sparkling wine when we came to check in after our other accommodation fell through. Angela at reception took... More