Pe-booked afternoon tea for small but special family birthday celebration. Arrived at the appointed hour on the appointed day, but was clearly not expected. Long delay until a pot of tea appeared, and a bit longer before a small plate of sandwiches appeared. No choice offered. Thereafter, a small offering of cakes appeared. No choice offered. No other people taking... More

The hotel is convenient for the M6...... Arrived late, due to a delayed flight into Manchester Airport, but the staff were accomodating and the barman (nice guy) managed to get me something to eat. Breakfast (buffet) was OK. I actually was only in the hotel for a total of 9 hours, but I did get a good sleep after a... More

I stayed recently as I was attending a local veterinary training course and needed to find a hotel which would allow my dog to stay with me. All the staff were very friendly and welcoming dinner was good (only weak spot were the overly chunky chips with the steak which were not very tasty) Breakfast was lovely, and finding a... More

I stayed at this hotel last month and because everything went OK, if not brilliant, it suited me to stay again, but sadly for the last time. Basically, although the hotel is starting to look tired and in need of refurbishing, it fits the bill being near to the M6, food is OK and you get a good nights sleep... More

Stayed in this hotel on Friday 13th April for a friends birthday in Sandbach. The only positive thing that I can say the hotel is it is close to the motorway when you want to leave! This hotel has been awarded a 4 star but is is so shabby it is better suited to a 2 star. The room was... More

We chose this hotel due to the fact it was a Brook chain since we usually stay at one of its other hotels (Brook New Bath in Matlock). We were not disappointed. The hospitality was excellent and the staff beyond friendly. The phone in our room did not work, so I went to the front desk to let them know... More

Staff exceeded expectations during my stay here going the extra length to assure a good stay. Nice sized rooms all amenities found. Break fast was nice although the mushrooms would probably be the only thing that let it down. I did not have a proper dinner in the restaurant but when having drinks and afternoon bar food I had the... More

We had dinner here five or six times with our organisation. On all but one occasion the food was of extremely poor quality, grossly overcooked and extremely unimaginative. Plaice like cardboard, limp chips, what looked like fruit salad that had originated in a tin. Service was rather gruff. Having decided to change our venue, they actually managed to produce an... More

A female colleague and I had lunch here after a meeting in the area. I recommend the hotel for eating and meeting. There are lots of areas for small meetings, with comfy chairs and space, so privacy. We chose a beefbuger and chips for lunch and it was excellent. Huge burger with all the trimmings. Notbad value at £12 each... More