I've been to Al Cielo a few times now and what a delight. The owner Andres has great taste in all areas. The hotel is comfortable but not over the top, several of the rooms are right on the sand, the beach in front of Al Cielo is quiet and beautiful.. which brings me to the food. The food here... More

After a horrific start to our holiday in Tulum we were over the moon and delighted to arrive at Al Cielo. Warm friendly welcome when we pulled up. Help with our luggage and offers of a cool drink all within minutes of setting foot out of the taxi. As others have said, I really don't want to share this place... More

I was very happy and satisfied with the service of the hotel. We spent one week with my girlfriend there. We traveled a lot along the coast down to tulum and did all the activities along the way. XCaret, XelHa, Adventure Parc, Scuba diving ( www.divingplaya.com ), Salsa at Zebra ( Tulum ) amazing place. and a lot more. For... More

The staff was great, the scenery was beautiful, the food was excellent, I loved it. I'll definitely be back. Get the half board, as it is the best restaurant on the beach and every meal was wonderful. The beach was great, although not wavey, but that made it good for snorkeling and swimming.

I am reluctant to share this treasure with others, but it is magical. The staff makes you feel like family, the food is fabulous, the beach unbelievable. If you like small, intimate, quiet surroundings, this is the place for you.

I found this hotel on the internet and picked it based on the great reviews. I did not regret it. My husband and I went there - leaving our child behind - for a few days of romantic couple time. From the first moment we arrived through the last it was a wonderful experience. The private beach is incomparable: you... More

We had an intimate wedding ceremony and stayed there for 2 nights. The location of the resort was great. It was so private that during the 3 days, we took a lot of pictures with only white sandy beach, blue sky and ocean as background, but without other people. The food in the restaurant was delicious. We had meals there... More

Whether you can afford the hotel or not, I encourage you to come by for an afternoon at the beach and restaurant. It's a great way to enjoy THE BEST beach in the area and not pay a room rate. I went to the hotel for a friend's wedding and there couldn't have been a better setting. It was lovely... More

We're a family of 3 (mom, dad, teenage son) and we've been going to the Riviera Maya since 2005. We tried the big-all-inclusive-resort thing once and it wasn't for us; we prefer smaller properties with rooms big enough to spread out a bit. We're also a food-oriented family, so I was pretty excited about finding Al Cielo. I booked the... More