I didn't think this resort was that great! There were hardly any American speaking travelors. I didn't think the staff was helpful at all and weren't as friendly as the last resort we had stayed at. The rooms were just ok. The resort was really big! There were basically no activities by the pool and what they did have wasn't... More

My wife and I stayed at the Grand Palladium White Sand Resorts and Spa for our 1 Year Anniversary and stayed for 7 days. The entire resort was enormous. We stayed in a Mayan suite which was huge. It was a beautiful setting and very romantic. The housekeeping staff was amazing and kept the room incredibly clean. There was an... More

First things first, this resort is HUGE! Its grounds are beautiful & very well kept. You're greeted in what seems to be a standard manner, very warm & with a welcome drink. The Guest Services staff (the folks who you book your restaurant reservation through) seemed cold, & put off when you go to make your reservations, all of the... More

My husband and I stayed at the Grand Palladium White Sand Resort and Spa for 7 days. We didn’t choose this location ourselves because we attended a Wedding. The Wedding was beautiful and everything was well organized. If you are looking for a small resort, this is not the place for you. This place is pretty big and there is... More

Right, booked this place for me and my partner, we checked in and were greeted in a nice lobby by bellboys who carry your bags everywhere. We were given a arrival drink and shown to our room. The room was very nice, had a huge jaccuzzi in it, tv, massive kingsize bed, and was always kept clean by the staff.... More

Let me begin with saying this was our second time staying at the Palladium White Sands. The first time was so wonderful we made the HUGE mistake of purchasing one of the promotional packages. Upon arrival we were looking forward to the exceptional service that spoiled us last year and even more, as we were now world pass holders… Ha.... More

I was invited to attend my friend's destination wedding and thoroughly enjoyed myself at this resort. Out of all the hotels that I have stayed at in Mexico this was by far the most well maintained, excellent staff, and well prepared food and clean dining areas. The biggest complaint I have is not about the resort itself but some of... More

HOLA! Let me just say I love Mexico. This was my first time visiting and it was an overall amazing experience. This was my first time at an all-inclusive resort so I have nothing to base my review on. Hopefully you find it unbiased. We travelled to the White Sands on April 6-13 with a large group of people (35-45?)... More

We are two couples, 50-60, who spent the week of April 26 at the WS. We've been to the Riviera Maya 12+ times but usually frequent the same resort. Decided to try something new and are glad we did. We used Canada Transfers who were timely coming and going, had clean comfortable vans and the amount/brand of cervezas I had... More