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All 21 Akumal hotels »

Grand Palladium Kantenah Resort and Spa

4.0 of 5
Carretera Federal Puerto Juarez - Chetumal km. 256 - 100, Kantenah, Akumal 77710, Mexico
Hotel amenities
Grand Palladium Kantenah Resort and Spa
Ranked #3 of 21 hotels in Akumal
4.5 of 5 stars 1631 Reviews
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1,631 reviews from our community

What travellers say about this hotel
  • Very good(56)
  • Beach bars(36)
  • Playa del(32)
  • Steak house(24)
  • Great time(23)
  • Buffet restaurant(21)
  • Salt water pool(21)
  • Hot tub(17)
  • Kid Club(16)
  • Really nice(15)
Traveller rating
    948
    435
    146
    69
    33
Only show reviews for Family (304) | Couples (629) | Business (8)
Date Rating
Windsor, Connecticut
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

We had a great time in Mexico from May 12-May 19. The food was okay for the buffets, but the variety of restaurants for dinner was excellent. They couldn't make great desserts unfortunately, but the hibachi was AMAZING. Overall, had a great time. Don't drink any of there water or soda, including there ice. I got Montezuma's Revenge and it... More

Was this review helpful? Yes
Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
27 May 2012

Dear smcgoldrick, Thank you for share with ur your comments about your vacation in Grand Palladium. Cordially, Banesa M° Burque Resident Manager More

Montreal
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
3
people found this review helpful

My wife and I stayed at the Grand Palladium complex in the Kantenah section in Akumal September of 2010. Overall great stay for our two weeks. Kantenah vs. Others- we really enjoyed this section because it was newer although slightly further from the beach(total 4 minute walk). The room was immaculate and fridge always well stocked. There was an exclusive... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
27 May 2012

Dear Montreal2125, In behalf of Grand Palladium team, I would like to give you thank you for your time and for share with us your comments. Best regards, Banesa M° Burque Resident Manager More

Seymour, Wisconsin, United States
1 review
4 of 5 stars Reviewed 23 May 2012 NEW

I stayed at the Grand Palladium - Kantenah with my two sons, 21 and 16, from May 1-6. I had requested the Colonial when I booked but my travel agent said they might switch us to the Kantenah at the last minute and they did. The room was ok, kind of hotel-ish but still clean. Our room was on the... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
27 May 2012

Dear Janell K, Thank you for taking time for share with us your comments about your vacation. I appreciate your time. Sincerelly, Banesa M° Burque Resident Manager More

North East, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 22 May 2012 NEW
8
people found this review helpful

Our family stayed at Grand Palladium Kantenah from May 15-21. There are four resorts that are connected. We have been to Riveria May four times and we love the area. We are go with the flow people and little issues do not bother us. I have never written a bad review before but I can not rate this resort very... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
27 May 2012

Dear kelli a, I am sorry to know that you haven't had a great vacation with us. In each moment, we have staff that can help to our guest with any incident. We have differents menus in breakfast, lunch and diner. Any recomendation or any observation of our guests are welcome. Don't hesitate to contac with us if we can... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

The hotel is beautiful and I enjoyed my stay very much. Food wasn't great. Most of it is tasteless and of poor quality. I saw cockroaches on one of the restaurants' buffet table and bugs on the lettuce in another one. I also didn't like that some of the afternoon shows are too sexual, not something you want your children... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
20 May 2012

Dear karluchis, Thank you for share with us your comments. I will take note about each one and I will analize this with our team. Best regards, Banesa M° Burque Resident Manager More

Edmonton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 May 2012
3
people found this review helpful

We stayed at the Grand Palladium Kantenah May 4- 11, 2012. We were there because our daughter’s wedding, 39 people in total. What a wonderful resort. Unlimited access to the restaurants, the drinks were none stop if wanted to partake. The facility is clean, rooms are excellent, meals were perfect especially the meal the wedding night, it was fantastic; we... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
20 May 2012

Dear rwillie_53, In behalf of Grand Palladium team, I would like to give you thank you for share with us and others readers your opinion about your vacation. I am glad to know that you and your family have had a great wedding. Best regards, Banesa M° Burque Resident Manager More

Maple Ridge District Municipality, British Columbia, Canada
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 17 May 2012
5
people found this review helpful

I've never been to Mexico in May, but let me tell you, it is HOT HOT HOT!! We stayed for two weeks from May2nd-May16th at the Kantenah. Unlike the reviews for the White sands, we were not greeted with a drink. We were a bit overwhelmed as we were hot, tired, hungry and thirsty. When you first arrive at a... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
20 May 2012

Dear Tammy S, Thank you for your extense review. This information help us for improve our service every day. Each comment, positive or negative, it's very important for us. Please, if you decide to visit us in the future, don't hesitate to contact with us. Best regards, Banesa M° Burque Resident Manager More

Enfield, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

My husband and I spent 2 weeks (April 6 thru 20) at the GP Resort, had booked a room at Kantenah, however they moved us into a Suite on the Colonial side - .not a problem. This was our 3rd time to this resort and while it was all very familiar, it was still very nice. Rooms were very clean... More

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Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
27 May 2012

Dear Christine D, Thank you for your good comments. I appreciate so much your time. Best regards, Banesa M° Burque Resident Manager More

Elkins Park, Pennsylvania, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 15 May 2012
7
people found this review helpful

Another wonderful week at GP Kantenah... our third visit, and we'll definitely be back for more! we have stayed at other resorts, and always seem to come back here. The resort is spotlessly clean--I swear more than half the staff are there just to clean. We booked a Mayan suite in Bldg 35, second floor, which had a lovely breeze... More

Was this review helpful? Yes
Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
20 May 2012

Dear Nancy Z, I appreciate your time and your good comments. If we can help you with anything, don't hesitate to contact with us. With best regards, Banesa M° Burque Resident Manager More

Belfast, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 15 May 2012
3
people found this review helpful

My husband and I stayed at the Grand Palladium Kantenah for 2 weeks in July 2011 for our honeymoon. We were upgraded to a junior suite (Room 5109 in Villa 51) because it was our honeymoon which was great. Also room was in a great location close to the walkways leading to the beach and the lovely El Rinconcito pool... More

Was this review helpful? Yes
Banesa Mª Burque Antelo, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review
20 May 2012

Dear NatalieDonnan, I am glad to know that you have enjoyed your honeymoon in the Grand Palladium. With best regards, Banesa M° Burque Resident Manager More

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Additional Information about Grand Palladium Kantenah Resort and Spa

  • Palladium Grand
  • Kantenah Palladium Grand
  • Grand Palladium Kantenah Hotel
  • Grand Palladium Kantenah
  • Palladium Mexico
  • Palladium Grand Resort
  • Grand Palladium Kantenah Resort & Spa
  • Hotel Grand Palladium Kantenah
  • Palladium Kantenah
  • Kantenah
Address: Carretera Federal Puerto Juarez - Chetumal km. 256 - 100, Kantenah, Akumal 77710, Mexico
Price range (per night):* 202 AUD - 808 AUD

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Grand Palladium Kantenah Resort and Spa
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