Would have preferred rating this hotel at 3.5 stars. Overall, my impression is a positive one with limited caveats. The rooms are marginal and show their wear and age. Nicely designed but with neglected maintenance, including threadbare bedspreads and paint in need of some touch-up. Mini-bars were nice and the color schemes were standard with many of the bright colors... More

This was my first trip to Mexico, so I have nothing to compare Grand Palldium Colonial to, but it was fantastic! Everyone is extremely friendly, and the service was almost always top notch! Pros: - The beach is looovely. There is plenty of seating and snorkel equipment / towels are complimentary so you can just jump into the ocean and... More

We have been to the Grand Palladium and have always enjoyed ourselves. We have stayed at the Colonial, Katenah, and the Royal Suites. We enjoyed everyone of them. We have always had a Mayan Suite. We like those rooms because they have the outside showers. Just something different. No one can see you, if you are worried about that. We... More

I just returned from Grand Palladium stayed there with my wife and two kids from 05/07/13 to 05/17/13 and i never left any reviews for any resorts but I had to say this for this one I was in Mexico many times and always had fun but this time was different buffets same food every day what you eat for... More

Firstly I'd like to say this is a very nice resort and its our second visit... There is a problem here at the moment with the amount of people getting sick, when you ask them about this problem they just blame people drinking to much or eating to much food!!.. The front desk said there wasn't a problem, just like... More

We have just returned from 2 weeks at the Grand Palladium Colonial and had a fantastic time. I will just summarise our experience so not to duplicate the previous good reviews. Rooms are adequate and clean, mini bar stocked daily. Pool areas great - adults or family pools to choose from, all have bars. Beach is nice and long, white... More

Arrived May 8th and was quickly taken to our room, was not given what we had hoped and emailed and requested but that was okay....even though others were upgraded closer to the pool and had not even asked to be. Room a bit musty with lots of ants and a smashed cookie in the middle of the floor. Very plain... More

Arrived at Grand Palladium today and was shocked at the lack of welcome or customer focus. Front desk staff reception was indifferent and lunch buffet worsr. Yhere was no one to direct us to a table and after 20 minutrs we finally got seat. I am very surprised at resort given whatI have seenso far.It does not compare to Sandals... More

We stayed in the Mayan suite colonial, it was way more than i was expecting. we paid for the jr suite and since we were honeymooners we were upgraded! We were super excited. We spent two weeks, and did a lot of things! we met lots of people :) we actually made really good friends with one of the bar... More