DO NOT make reservations here unless you are absolutely POSITIVE that new owners have taken over. This beautiful all-inclusive resort was taken over by new owners on May 1, 2012. We arrived on May 8th, 2012 (made our reservations for 10 days in March of 2012) NO ONE told us of the change in ownership, SO, only 1 restaurant open,... More

We stayed at the Oasis Tulum on May 20-24th on a Groupon Vacation Voucher for an amazing deal. We pulled into the hotel with our private transfer (USA Transfers, were fantastic, professional, and safe-we highly recommend them) and were greeted by a bellman who was nice, offered a drink and took care of our bags. Upon checkin the front desk... More

When we pulled up to this resort we were greeted with picture perfect views of the ocean. This resort certainly has beautiful views which is the only good thing about this place. My husband and I visit this resort May 11, 2012 and literally stayed there for 3 hours until we re-booked at another resort and left. Upon check-in we... More

We went to this resort back in October 2011. Very little updating had been done in quite some time. We have been to this area many times and have stayed at much better. The food was ok and the staff was good. The shows were not up to what we generally like. Nothing really stood out good or bad. We... More

If you are looking for a quiet place to relax, enjoy good food & services, wonderful beach and GREAT price then this is the place. Definitely will come back again.

I agree with Carmster. This hotel needs some updating & some work in maintenance and service areas, but it has so much potential to be a truly great hotel resort. I have been to the Cancun area several times & frankly Oasis Tulum had THE BEST BEACH. Most of the times I have been to Cancun or Puerto Rico, I... More

We stayed at the Oasis Tulum (formerly the Grand Oasis Riviera Maya) from May 5-13,2012. We arrived to find a hotel with great bones -- you could tell that someone put a lot of thought and time into planning and decor of the hotel -- but needing a little TLC. We found out that the hotel was under new management... More

Stayed April 1st through the 8th, the check in process left much to be desired, it's as if it was there first day on the job doing this. Next they will show you where your room is but not help you with your luggage, all the resorts I have stayed at in the past delivered them to your room. The... More

I would say for the price I got, it was a good deal and not average. But I can surely say it was not "Very Good". People - Yay!! :) Rooms - Nay!! :( Overall - Good. Good things first - 1. Excellent location, amazing beach and calm waters of the Akumal Bay. Great beach settings with lots of chairs... More