We have returned from a 7 day stay at the Sian Kaan. The hotel is modern, a zen design, very big rooms, with a wall of glass in colours beige an brown, very relaxing. The food is the Alux is as good as a four star restaurant in Montreal. The service was exceptionel everywhere. Everything was perfert, but be aware... More

This hotel offered the best service we have experienced. From the moment we checked-in, we were greeted with outstanding service. The buffet offered a variety of options (kudos to Blanca for taking such good care of us), the waiters in the bar area were always available to take our drink requests, and our room was always clean. The only item... More

we have just returned after a 10 day stay at Sian Kaan and wanted to share our wonderful experience that we had there. firstly I want to thank Brisa for arranging our meal requests and that we wanted 2 rooms next to each other which she duly sorted, we were in villa 17 and had the top 2 penthouse suites,... More

During the week we had many waiter at the dinner buffet, but my last 3 days I've been served by Constantino and we had the best service we could possibly have. He is one of the only waiter that is always happy, smiling and making joke. He is the type of waiter I am looking for in a vacation.

We decided on the Sian Ka'an based on the amazing reviews that it received on this site. And boy, we are so glad that we did!!!! Like it's name suggests, the hotel is luxury at its finest! The resort is beautiful and simple architecture that makes the other three Bahia Principe resorts (Tulum, Akumal, Coba) look gaudy! It is across... More

Just returned from a 2 week trip around Yucatan with my husband and stayed here as part of that trip. Had 3 nights here before going to Isla Mujures and it was so special we decided to come back and have our last night in Mexico at this hotel. Past reviewers have said it all, wonderful staff, great restaurants, lovely... More

Let me tell you the pictures of the Sian Kaan are exactly what you get and so much more. The customer service is one of the best, from the bell captain Eric Escobedo to the bartender at the lobby bar Palamina to the waitress at the pool bar Mariana, everyone friendly and your wish is their command. The food is... More

We stayed here at the end of March and had a wonderful, relaxing time. The buffet, as others have mentioned, is really 2nd to none...most dishes are fresh and flavorful. We had a great dinner at Alux and I wish we had reserved at least one other dinner there because the dinner at Maiko was somewhat disappointing - not as... More

Stayed for two weeks at the Sian Kaan complex within Bahia Principe, this was our first visit to Mexico and we will certainly be returning. The value for money, quality of accommodation, food and service is first class (particularly Sinitia who works at Sian Kaan lobby bar see pictured with my wife)