We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 21 Akumal hotels »

Grand Sirenis Resort

Playa Xaac-Riviera Maya, Akumal 77710, Mexico
Hotel amenities
Grand Sirenis Resort
Ranked #16 of 21 hotels in Akumal
4.0 of 5 stars 625 Reviews
Which Akumal hotels are on sale?
See hotels
Write a Review

625 reviews from our community

What travellers say about this hotel
  • Lazy river(48)
  • Very good(44)
  • Riviera Maya(20)
  • Ice cream(19)
  • Steak house(19)
  • Great time(19)
  • Japanese restaurant(15)
  • Room service(11)
  • Beach bars(10)
  • Lobby bar(9)
Traveller rating
    254
    208
    86
    36
    41
Only show reviews for Family (217) | Couples (250) | Business (4)
Date Rating
umchenz
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2012 NEW

This is my first Mexico trip. Previously I have been to Cuba. Overall, I like Cuba better. Mexico is more commercialized compared to Cuba. Grand Sirenis is a good hotel, it is clean and tidy. The food is great. Location is convenient, you can take collectivo to Play de carmen or Tulum, which is only 10-20 minutes away. If you... More

Was this review helpful? Yes
Ontario
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW
4
people found this review helpful

This was one of the best resorts we have ever stayed at, I don't think we have any complaints about this resort. We stayed the week of April 20 - 27, 2012. We fly from Toronto via Air Transit. FIRST IMPRESSION: We arrived at Grand Sirenis after about 90 bus ride from the Cancun Airport. We were immediately greeted at... More

Was this review helpful? Yes
Melton Mowbray, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

take no notice off the bad reviews the hotel is large but how else can they get all that in a small resort,but the shutttle carts will take you there, i was on a crutch and the rep said find some one with radio[whichthey are every where]and they will send a cart to fetch you,which they did,the hotel was fantasic... More

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

Grand Sirenis Riviera Maya Resort Hotel   Firstly compliments to the Hotel / Spa on offering complimentary Hydrotherapy Massage - first class and would highly recommend customer to use this service within the first couple of days and at the end of their holiday, well worth the 280 Chargeable Rate.   However we Returned 16th after our second 2 weeks... More

Was this review helpful? Yes
Laval-Ouest, Quebec, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW
4
people found this review helpful

Traveled at the sirenis from may 13-20, with my 2 girls(3 n 6),wife and her sister.Check in was very quick and the reception staff are very helpful,if possible, ask for building 17 or 18 - they are both close to all the action(Erika, Rebbeca, and Alex (alejandro) from our building 18 wer very helpful).There was many swinmming pools at the... More

Was this review helpful? Yes
marksand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW
2
people found this review helpful

We visited for the first time over Easter with our teenage children. We stayed in 2 standard suites initially and then upgraded when we joined the club to 2 rooms in block 1800. The concierges were fantastic and recommended places to visit when we hired a car for 2 days. We went to Dos Ochos cenote where my husband dived... More

Was this review helpful? Yes
Airdrie, Canada
2 reviews
4 of 5 stars Reviewed 26 May 2012 NEW

A nice resort with good food! The rooms were nice, but a little dated. We upgraded to the ocean view and found it well worth it to sit on the patio in the mornings... The pools were nice, beach could have been a bit bigger, but we walked a ways down to get away from the crowd.

Was this review helpful? Yes
OHIO
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
3
people found this review helpful

Traveled to the Grand Sirenis Riviera Maya April 8-15. Group was 3 mid-20s girls. I've been to Riveria Maya about 10 times with Apple Vacations, and can honestly say this trip was in the top 3. The resort is HUGE. Upon arrival we were greated by the hotel manager and another "manager" who showed us around and directed us to... More

Was this review helpful? Yes
britain
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
5
people found this review helpful

I wanted to write this review to let people know what a really wonderful hotel this is. We stayed her for our honeymoon and loved it. When we arrived we got brought a welcome cocktail which was lovely and refreshing. We got a lift to our room with our cases and found a bottle of chilled champagne waiting for us!... More

Was this review helpful? Yes
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

I spent two weeks at the Grand Sirenis Riviera Maya and Mayan Beach Resort and loved every minute. Beautiful, beautiful pools and the beach and ocean was amazing. The whole resort was first class and I was truly impressed with the quality of the service provided by all of their staff. It was excellent and made each day more pleasant.... More

Was this review helpful? Yes

Travellers who viewed Grand Sirenis Resort also viewed

Grand Sirenis Riviera Maya Hotel & Spa
4 of 5 stars 2,065 Reviews
Akumal, Riviera Maya
CHECK RATES! ABS:HotelCheckRates-d599193?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Grand Sirenis Mayan Beach Resort & Spa
4 of 5 stars 819 Reviews
Akumal, Riviera Maya
CHECK RATES! ABS:HotelCheckRates-d634495?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Gran Bahia Principe Coba
4.5 of 5 stars 3,619 Reviews
Akumal, Riviera Maya
CHECK RATES! ABS:HotelCheckRates-d593981?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 21 hotels in Akumal, ranked by popularity »

Been to Grand Sirenis Resort? Share your experiences!

Write a Review Add Photos Add Videos

Grand Sirenis Resort Also Known As

  • Grand Sirenis Hotel
  • Grand Sirenis Resort All Inclusive
Address: Playa Xaac-Riviera Maya, Akumal 77710, Mexico

Owners: What's your side of the story?

If you own or manage Grand Sirenis Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing