Dear Sigrid 1: Dear guest, we appreciate the time you toke to let us know how was your holidays in the Grand Palladium Vallarta we are very aware of all the feed backs that comes to our attention to be improving in the areas of opportunity that we need to work with, we find out your vacation when trough the... More

Dear Ivcowtown, Thank you for your kind words, very much appreciated, we are glad that you enjoyed your stay in our resort and the facilities and service that we provide. All comments are very important for us and for improve our service and facilities every day. Concerning your observation about the pillows, I just wanted to explain that most of... More

Dear LJTCalgary, I would like to thank you for your nice comments about your stay, we really appreciate the feedback and particularly as frequent visitors, that experience several times our hotel and services and enjoy it, as that is our aim, not only to make our guests return but to make them feel more comfortable each time and to notice... More

Dear Kate M, I am glad to know that you and your partner enjoyed your stay in Grand Palladium Vallarta. It is gratifying to us to acknowledge that after of your first visit to our resort, we are exceeded your expectations. We are continuously working in order to keep our guest expectations high and the comments that we receive from... More

Dear Delton T: Thank you for share your first experience in Mexico with our visitors, for us it is very pleasant to know how did you enjoyed your stay at The Grand Palladium & The Royal Suites, where you can be sure that every time when you come back that you & your family will going to be treated as... More

Dear Strassomatic2, First of all, I would like to thank you for taking the time to describe your last vacation in Grand Palladium Vallarta. All reports helps us to understand what our guests need or want from their vacation. I will take note about your suggestions in order to improve our day to day services and if there is anything... More

Dear Photofour, I am glad to know that you enjoyed your last vacation in Grand Palladium Vallarta. For us it is important all comments that we receive from our guest because that helps us to know if we are in the right path. Again, thank you for your comments about our staff and services and If I can help you... More

Dear Lucas900, Thank you for the excellent comments about your vacation in our resort and for such a detailed review about your experiences that could help other visitors, and particularly about our staff, as our aim is to offer the best attention to our guests. We are really glad that you enjoyed your stay and the facilities and service that... More

Dear turnerbroadcasting, Thank you for your report about your last stay in Grand Palladium Vallarta. Your remarks are very much appreciated as they help us to improve our service and our product. I was very pleased to read all the positive comments you had for us in your second time here. We appreciate the feedback you have provided regarding our... More