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All 13 Valle de Bravo hotels

El Santuario Hotel And Spa

Carretera Colorines KM 4.5, Valle de Bravo 51200, Mexico
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Hotel amenities
Special Rate
3,276 MXN (MXN)
El Santuario Hotel And Spa
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60%
Ranked #5 of 13 hotels in Valle de Bravo
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93 reviews from our community

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Traveller rating
    48
    8
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    11
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Date Rating
California
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 7 January 2013

This hotel is very expensive. The advertising and the webpage promise a lot but the property leaves much to be desired. There is no elevator on the property -by design- so a lot of walking is required. If you forget something in your room is very uncomfortable. When you arrive you notice that in the past they used golf carts... More

Was this review helpful? Yes 1
Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 3 November 2012

I recommend you this incredible luxury hotel, excellent view to the lake and the food delicious also with a great service, if you want rest this hotel is for you!!!!! A two hour drive from Mexico City brings you to the beautiful Valle de Bravo, we stayed there for five nigths you have your own pool at you room and... More

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Los Angeles, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 26 August 2012

We intended to stay 5 nights and left after the first night. The hotel has no elevator, so unless you're fit to climb up and down to your room, enjoy noisy rooms with no privacy (flimsy windows that don't seal and let in outside traffic noise, we could clearly hear our room neighbors at 2:30 am watching tv and talking,... More

Was this review helpful? Yes 4
TAVIRA08, Gerente at El Santuario Hotel And Spa, responded to this review
27 August 2012

Dear Maria Greatly saddens us about your experience in our hotel, and likewise wish I could keep closer contact with you, to tell you of all the innovations that are happening, and I definitely wanted to once again visit noticed that have improved the details and we have a commitment, and commitment is now bigger with you, and we know,... More

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toronto ontario
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 February 2012

If you're looking for total luxury in a holistic setting, this is the ideal location. A two hour drive from Mexico City brings you to the beautiful Valle de Bravo and El Santuario. There are sixty four rooms and suites available, each with a private swimming pool in the room, and crafted from the most luxurious natural materials. A full-service... More

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Merida
Top Contributor
119 reviews 119 reviews
41 hotel reviews
Reviews in 33 cities Reviews in 33 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 5 February 2012 via mobile

This hotel is a spa the best thing about it is it's spa all people go for it and its definitely worth it, we stayed there for two nigths you have your own pool at you room and the bathroom is carved in the mountain, it's a hotel for couples do not go alone

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New Delhi, India
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 11 November 2011

I stayed at this resort for a day in September while visiting Valle De Bravo with my colleagues. I simply loved the resort and all the facilities it had to offer. I fell in love with this hotel at the gate itself. The hotel is very beautiful, and an amazing view of the Valle de Bravo lake. I found the... More

Was this review helpful? Yes 1
Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 July 2011

The room was incredible! Clean, spacious, great view! I went there with my family for a spiritual retreat and enjoyed the positive energy and the culture surrounding the place. The food was fantastic each day and I felt absolutely pampered. I got a treatment at the SPA and also participated in a Temazcal which was the best experience in my... More

Was this review helpful? Yes 2
Miami Beach, Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 June 2011

The place is excellent. When we arrive at the hotel we ask for a pair of sun beds, and they took them to our suite. That shows that they are satisfying all of their guest. It´s the second time I visit this lovely place and I recommended.

Was this review helpful? Yes 3
Toronto, Canada
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 13 May 2011

When you see the photos of this hotel and you arrive you will see the surrounding area, its absolutely beautiful. However, the Service was terrible especially in the restaurant. When we arrived in the room it was dirty. The key would not fit in the door, so it took us about 15 minutes to try and get in. The sauna... More

Was this review helpful? Yes 5
Santuario2, General Manager at El Santuario Hotel And Spa, responded to this review
4 June 2011

Dear Sir, I am very sorry to read about your unfortunate stay at our hotel. I had some research done of your stay and I want to inform you that a couple of days prioror to your arrival we had a malfunction of filtersystem of the private swimmingpool sistem in these rooms.This is not an excuse scince the pool had... More

Mexico City, Mexico
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 April 2011

this is not a 5 star hotel, service is the worst, not clean, please dont spend you money in this property...

Was this review helpful? Yes 5
Santuario2, General Manager at El Santuario Hotel And Spa, responded to this review
4 June 2011

Dear Sir, I am very sorry to read your review of our hotel. I want to share with you that we are working on a strict training program for all our staff member, This with the intent to garantee our service standarts which we recently established with my new administration. I can also inform you that we have made some... More

 
 
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Additional Information about El Santuario Hotel And Spa

Also Known As:
El Santuario Hotel And Valle De Bravo
El Santuario Hotel And
El Santuario Hotel
Hotel El Santuario
Address: Carretera Colorines KM 4.5, Valle de Bravo 51200, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Valle de Bravo
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 13 hotels in Valle de Bravo
Price range (per night): $466 - $466
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El Santuario Hotel And Spa
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