I appreciate you taking the time to write such a positive review based on your experience with us last summer! I am glad to read that you were pleasantly surprised with your stay and appreciate your comments in regards to our in-room features, close proximity to Canada's Wonderland and our affordable rates offered. I will ensure that your comments are... More

I received a copy of your review, and wanted to thank you for all of your comments regarding our amenities offered at the newly renovated Extended Stay Deluxe Toronto Vaughan location. I'm so pleased to hear that we were able to bring a greater convenience to you and your wife by having 2 separate rooms within your suite causing less... More

I appreciate you taking the time to write such a positive review. I'm so pleased to hear that we exceeded your expectations after visiting other Extended Stay Hotel properties. As the entire company is currently undergoing renovations we hope to maintain a consistent level of quality and service for all of our guests. I plan to share your comments with... More

Thank you for your recent review of your stay. I sincerely apologize that that we were unable to meet your needs while staying with us for your duration of stay. As we pride ourselves on cleanliness and overall satisfaction of our guests any additional information would be greatly appreciated based on the issues you encountered in the cleanliness and food... More

Thank you for taking the time to write a review of your stay. It's great to hear your response regarding the room size and amenities that we offer as this can greatly impact a guests decision when choosing hotel accommodations. Thank you again for your review, we look forward to seeing you again, should your travels bring you back to... More

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that your recent experience was disappointing based on the pet friendly room you were placed into. To prevent this from happening again, we will be reviewing our pet friendly room procedures with the front desk team. We continually work... More

I received a copy of your review, and wanted to thank you for taking the time to express your positive experience. I'm thrilled that your overall stay was pleasant and appreciate all of your feedback on our newly renovated hotel, I will make ensure that your response is shared with all of our staff. Thank you again for sharing your... More

I received a copy of your review, and wanted to thank you for your feedback of your recent stay with us. I'm glad that you enjoyed your visit, I will be happy to pass on your comments to our staff as we greatly appreciate our guest responses regarding the customer service and cleanliness of our hotel. I am sorry to... More

Thank you for taking the time to write a review of your stay. I'm glad that to hear that you enjoyed your time and appreciate your commitment to choosing Extended Stay brand when travelling throughout the United States and Canada. We value your comments and hope the Extended Stay Deluxe Toronto-Vaughan can continue to exceed your customer service and guest... More