My stay at this hotel started badly with a front-desk staffer who actually rolled her eyes when I pointed out my name on the printed voucher I handed her. I was given cursory directions to the elevator but there was no smile or welcome; I was left with the feeling that my check-in had been an inconvenience for her. Despite...
More
Thank you for taking the time to provide your feedback with Tripadvisor.
I am very disappointed about the experience you encountered with the staff member at the front desk. I can assure you that this isn't the norm for the hotel and I will be investigating to determine who the individual was that you checked in with.
I am sorry...
More
I was booked into the hotel by a recruiter, they denied the credit card of the recruiter and I had to secure the room with my personal credit card...later for room service they insisted on another credit card as the meal could not be charged to the room despite a $250 credit card charge that I used to secure the...
More
Thank you for submitting a comment with Tripadvisor.
I apologize for the inconvenience you expereinced during your visit.
I will attempt to contact you to get details regarding your reservation.
I believe that on the day you arrived there may have been issues with our computer systems that may have caused some issues with our credit card processing which in...
More
We stayed at the Hilton Garden Inn the night before our flight to Cuba the next morning and the day we got back, 2 weeks later. I was able to park my car during that time which was a big bonus. Only downside is the lot was not beside the Hilton, but rather the Holiday Inn and being that it...
More
Thank you for taking the time to provide feedback through Tripadvisor.
I am happy to read that your stay was good (mostly). Thanks for the comments regarding the parking area. We continually use this type of information to improve our service delivery.
Thank you for choosing to stay with us at Hilton Garden Inn Halifax Airport.
David Clark
More
Standaed Hilton quality. If you're doing a flight layover this is the place to stay. Definitely not the place if visiting the Halifax area as its about 30 min drive from the city
Thank you for taking the time to submit a review of our hotel with TripAdvisor.
I am happy to read your comments about our hotel.
Thank you for choosing Hilton Garden Inn Halifax Airport.
Kind regards
More
Although it may have been a one-off considering the reviews I've read as well as this hotel being recommended, our experience was unfortunately unacceptable.
To begin with, we needed to park our car for the week as we were going to Mexico for a wedding. When we booked, we were told that parking for the week would be included in...
More
Thank you for taking the time to submit a review online.
In regard to the parking charge. We do have rates that include long term parking and we also have rates that do not include long term parking. So it is possible that another guest would have had long term parking included. We offer complimentary parking for all rooms for...
More
Stayed here while we were stranded in Halifax for the night...staff couldn't be nicer, rooms were clean and big enough...food at the restaurant was surprisingly excellent - would recommend
Thank you for taking the time to submit a review of our hotel and for the positive feedback.
I am sorry to read that you were stranded.
I will ensure that your comments are shared with our team.
Thanks for staying with us at Hilton Garden Inn Halifax Airport.
Kind regards
More
Stayed one night on the way to Prince Edward Island, stayed in a two queen room, travelling with two children.
Airport shuttle service was easy to find and very quick both going and coming back to the airport.
Room was large and well equipped, with tea and coffee making plus a fridge. Bathroom was good size with an excellent shower....
More
When our early-morning flight to Orlando was cancelled at the last minute, and we were stuck in in Halifax for another day and a half with two young (and very disappointed) children, the staff at Halifax Garden Inn were wonderful. We called from the airport and they booked us back into our room for another night, picked us up promptly...
More
Thank you very much for taking the time to write a review about our hotel.
I am very happy that our team members were empathetic of your situation that day and were able to ease the disappointment of your delayed trip.
I hope that the remainder of your vacation was much more pleasant.
Kind regards
More
Stayed at the Garden Hilton on our way to Toronto so wouldn't have to travel to the airport in bad weather. Really enjoyed the relaxing, clean and fresh environment.
We recently stayed at the Hilton Garden Inn for one night as we were catching a very early morning flight out of Halifax airport. The deal is excellent at the Hilton, in that our family of four stayed for $125 for the night, and that included parking for our vehicle for the week that we were away. The staff are...
More
87 Reviews
If you own or manage Hilton Garden Inn Halifax Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
96 Reviews
70 Reviews
