Wasnt atall impressed with my stay at the hotel, only good thing about it was the view. On arrival the bellboy took our suitcases, I had a jumper tied onto my case and when the cases came to our room it was gone!!! The food was terrible, we ate there twice, the selection was very poor and only seemed to... More

After booking my holiday I read a lot of bad reviews about this hotel, especially reviews from 2011. So I went to Sunny Beach expecting the worst. Happily the hotel was a nice surprise. The room was cleaned every day, the staff was very friendly, the food at the Chouchoura Restaurant was ok. The beach is not far, just a... More

this hotel is a big disappointment. it is dirty , no room cleaning for the whole stay. i payed for a 2 rooms apartment and i got a 1 room apartment and no refound ! the persons who work here are not friendly and they are bored of everything never be back More

The worst holiday we ever had, old hotel badly renovate, ugly room, very crowded the swimming pool actually is the same for all 3 trakia hotels, this is the good part - the food is absolutely terrible, you have a very very small variety of food, served in a dirty restaurant with old tables , and the taste.... The staff... More

I had the trip with my family on last year, the hotel all in all is a good one, the view was very nice from the 9th floor where my room was, the view on the pool was nice too. The problem was the noisy travellers who were there at the time, you could hear them from your room, since... More

It is not worth the money, the rooms are nice and clean but the staff is unfriendly, the food is at the level of a 3 star hotel in Turcia. You have to go 2-300 m to the beach, and the pool is not heated, and shared with 3 other hotels. More

Just returned from 4 nights at the Trakia Plaza staying in the newer appartment annex of the hotel. The accommodation was very new which was nice but a number of issues still remain to be put in place. No shower curtains so everything got drenched whenever someone showered. Towels were carefully handed out - one per person - and not... More

11 of us just returned ranging from 17 to 60 and all had a great time, large rooms, large beds, fridge, hairdryer, power shower and cleaned daily by the friendliest cleaners you wished to meet, The food was fine if you were prepared to mix and match and try something different. The sunbeds & parasols were free around the pool... More

Lovely large hotel, very clean. Superb pool complex, but had to pay for use of slides & sunbeds daily which pushed costs up a lot. Food very poor, not catered for UK tastes. Room very clean. Didn't like Sunny beach, too cheap & commercial although children loved the copy football strips - £8 for full kit, with any player name... More