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Victoria Palace Hotel & Spa

5.0 of 5
8240 Sunny Beach Resort, Sunny Beach 8240, Bulgaria
Hotel amenities
Victoria Palace Hotel & Spa
Ranked #116 of 202 hotels in Sunny Beach
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607 reviews from our community

Traveller rating
    98
    117
    96
    113
    183
See reviews for
Families
198
 
Couples
229
 
Solo
9
 
Business
4
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
1 of 5 stars Reviewed 24 May 2013 NEW

One word TERRIBLE !!! The staff were horrible, not helpful at all...... we were there 2 weeks and we were lucky if the maids went in our rooms 3 times and when they did there was something missing we had to go and ask for toilet rolls, clean towels etc and it comes to something when you have to take... More

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Cluj-Napoca, Romania
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 17 May 2013

The price is realy low for this hotel. But for that money you get what you pay for. It is clean, good food, maybe they have some lack of staff but it`s ok. The point with this hotel (but maybe just when i was there it was like that) i have seen a lot of young people, realy young, under... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 April 2013 via mobile

We stayed here at the Victoria palace sept 2012. It was our first holiday abroad and my husband decided on Bulgaria for our honeymoon, so I chose hotel. Hotel is very grand looking although could do with renovations. Never used the pool as it was late sept. we stayed b&b although only ate once in hotel, cheap enough to eat... More

Was this review helpful? Yes 2
Teesside
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 21 April 2013

The brochure pictures look fantastic and overall our stay was ok. Stayed with two kids (single parent dad), food was average and hot water in the afternoon was a bit hit or miss depending on the time, as most people left the pool about 1600hrs for a siesta and get ready for the night. Rooms, bedding etc acceptable. This is... More

Was this review helpful? Yes 1
london
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 4 March 2013

as others have already said the building looks grand and the location is superb right on the beach and central to everything in the area you could want.However the decor is tacky and done on the cheap though drinks at the hotel are expensive. Staff must be paid peanuts as it's true they are very miserable and some rude. Food... More

Was this review helpful? Yes 4
London, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 9 February 2013

It does look lovely, but the hotel really isnt. Great location, but choose a different hotel. We read bad reviews before goin, wish i listened to them. me 21 and my partner 23 went all inclusive for 2 weeks, putting it simple... Staff -- Rudest people ive ever met in my life, cant beleave they are allowed to work with... More

Was this review helpful? Yes 7

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Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 February 2013

Its a shame, a stunning hotel. right on the beach, looks beautiful from the outside. But the reality is the staff are extremely rude! Especially the bar men. The food was atrocious and inedible. We had to ask 6 times for the cleaners to bring more toilet roll to our rooms! I won't be in a rush to go back.

Was this review helpful? Yes 4
Blackpool, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 February 2013

We stayed at the Victoria Palace in April last year and i wasnt dissappointed! Once we had booked I was dubious about what it would be like as i had read some bad reviews, but the hotel was fantastic. The hotel is sutuated slap bang on the promenade overlooking the sea, everything you need is in close proximity. The room... More

Was this review helpful? Yes 7
Derby, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 February 2013

Beautiful looking hotel, excellent location right on the beach ... but that's where the good stuff ends; the food was atrocious (we were half board, not all inclusive) their cleaning regime was poor, with dirty table cloths & food remnants remaining under our table for the whole week, we never got into or around the pool, as guest from other... More

Was this review helpful? Yes 4
Jerusalem, Israel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 January 2013

WELL idont know where to start the hotel is a total disapointment and not worth the money,bad service ,very rude staff (especially the cleaning ladies ).the food well i gues is ok but the same everyday ,i ate outside most of the time eventhough my package included all meals .Its close to the beach but so far from town center... More

Was this review helpful? Yes 3
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Additional Information about Victoria Palace Hotel & Spa

Also Known As:
Victoria Palace Hotel Sunny Beach
Victoria Palace Hotel And Spa
Victoria Palace Hotel
Victoria Palace Bulgaria
Victoria Palace Sunny Beach
Victoria Palace Hotel Bulgaria
Hotel Victoria Palace Bulgaria
Victoria Palace Hotel & Spa Sunny Beach, Bulgaria - Burgas Province
Address: 8240 Sunny Beach Resort, Sunny Beach 8240, Bulgaria
Region: Bulgaria > Burgas Province > Sunny Beach
Amenities:
Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#39 Luxury Hotels in Sunny Beach
Price range (per night): 65 AUD - 150 AUD
Hotel Class:5 star (5*)
Reservation Options:
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Victoria Palace Hotel & Spa
See lowest price for your stay* (from our partners)
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