Me and my husband have stayed at this hotel 3 times, having being to Albena 5 times in total, the last visit being for our honeymoon. We have always found the staff to be extremely helpful and pleasant and go out of their way to help. The hotel has a lovely pool and is right on the beachfront and is... More

We loved Gergana Hotel and the service! I see all the different reviews about this hotel and I guess it depends a lot on what you are looking for from your sea vacation and especially if you come from a different country. We loved many things about this place. Quiet, family oriented atmosphere on the Black Sea with no sharks!... More

We loved this hotel,the hotel and staff were wonderful. The only problem we found was that we were the only English guests and as much as the other guests may have been very nice we found it rather strange that the gergana had ceased advertising in England. As they seemed to have made it difficult to purchase a package holiday... More

just one thing I wanna understand, in all inclusive time he makes coctail party and sell all the coctails and never give invoice .. also why he looks at my wife and to the other girls very distrubfull and scream at the personel front of the guest and making people unhappy , also from the restaurant and food I was... More

The hotel was averega, however the animation team really made the trip worth it. They where friendly, fun and worked hard. In addition they really tried to make it a good trip to any kind of travel groups. The day that the team was not working (Sundays) the hotel was not intersesting and the atmosfere was completely gone.

Don't waste your money! This hotel is NOT a four star hotel. We travel a lot and there's a certain standard expected for each rating. Pretty much all three star hotels we've been to, have been better than this hotel. Which makes Gergana a 2.5 star hotel at best in my opinion. Room: extremely small room for three people. Carpet... More

hi I came from russia to gergana and it was the best holiday I have ever had Thank alot for ANIMATION TEAM THEY were perfect and made our holiday wonderfull .. and child animmation was great we will come again and we want to see them again in Gergana ALSO CHEEF animateur Fatih speaks very good russian and other languanges... More

I have been to this hotel maybe 6-7 times since 2007,sometimes twice in same year.its a nice hotel,quiet in may but becomes more livelier in June.staff are friendly,cleaners do a good job,food is a bit samey,veal and chicken and french fries but its still nice :) not a lot of british go to this hotel,infact not a lot of british... More

The location is really beautiful, right on the beach. The hotel was great overall, great food, and good entertainment team, verry active and verry nice and funny. Rooms - very little yes- that's right -but you go there to have funn not to stay in the room all day long. I will get back at this hotel. They are great.