reading other reviews I don't know when others stayed, First time in Bulgaria. Had lovely room older as older hotel but very clean. Towls clean every day. hotel staff very friendly and polite. The poor ladies who mopped reception and cleaned reception windows on doors all day every day. Only problem restaurant food,TOO NICE lots and good menus. There were... More

Just returned from 2 weeks at the Hotel Arabella Beach in Albena, Bulgaria, and I shall start my review from when I arrived at the hotel in the early hours of the morning after a 3 hour flight from the UK and a 3½ hour drive from Bourgas airport to the hotel. Having dropped various holidaymakers off at other resorts/hotels... More

I booked this hotel because the one I normally book with Balkan Holidays (Gergana) has been replaced in the brochure with this one. After several happy holidays staying at Gergana , what a dissapointment. The hotel is well past it's sell by date, really shabby and grubby, and the food was the worst I have ever had. The rep tried... More

just returned from 1 weeks hell, at the arabella beach hotel went through balkan brochures which totaly miss guided us. it was stated entertainment in hotel this was not the fact we had to go to the hotel next door no problem only we couldnt get any drinks there. it stated pizza at snack bar never seen one yet. the... More

Unfriendly staff, not maintained, the rooms are not renovated recently, poor food quality. There are better hotels around this one for almost the same price.

We just loved the place ! We didn't expect excessive luxury, we found the hotel very nice, the staff was great, nice surroundings, a lovely beach with clear, clean water. We don´t understand how people can sound so negative about the place ! We had the best holiday ever, seven lovely days from start to end ! We most certainly... More

We were prepared to come to a terrible hotel after reading some reports on the internet from others who had stayed there. Luckily we got surprised to find that we loved it! Yes - the hotel is a bit "shabby" Yes - the food gets boring on an all inclusive hotel (we stayed for 14 days) ..but.. The room was... More

I have just returned from my 10 days stay in this hotel. I was there two years ago and I preferred going there this year also because I felt very well and the services were really good. But things changed over the last 2 years! The hotel has a very good location as it is by the beach and at... More

We went to Bulgaria and Albena for the first time. The whole purpose of the vacation was relaxing, sun and bathing. We got it all and more. We have 3 children, 2,5 years old, 5 years old and 8 years old. We had a big room with separate bedroom. Big bathroom. The room was cleaned every day, the bed were... More